Mohammed Adam

Experience

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  بنك النيل - AlNile Bank

  Mar 2014 - Nov 2015

  Information Technology Specialist

  # Support end-user workstations devices, applications, LAN and printers.# Control and operate Infrastructure servers such as Active Directory, DNS DHCP, File server.# WSUS Hypervisors; VMware and MS, HyperV, Backup and Storage System.# Knowledge of system security (e.g Intrusion Detection Systems) and data backup/ recovery.# Configuration and troubleshooting of the network devices (Cisco Router, Switches, Firewall)co-ordinating with system administrators during the implementation.# Developed an optimum IP Addressing schemes, VLAN tables, and network diagrams in VISIO.# Interacted with the customers and on-call support to troubleshoot the issues.# Worked on network analyzing tools like TCP dump, Wireshark.# Involved in Implementation, administration: Design / Configuration changes, Defining events/signatures policies and its actions, Logging and Log analysis.# Responsible for maintaining and updating VPN Gateways for ensuring the force of the latest Security policy to deny all input requests from all non-compliant devices.# Documented all communication with the clients.# Responsible for CheckPoint and Cisco ASA firewall administration across our global networks.# Responsible for IDS/IPS.# Experience with configuring FCOE using cisco nexus 5548# Designed and configured the commands for QoS and Access Lists for Nexus 7K and 5K,9k# Experience in working with Nexus 7010, 5548, 5020, 2148, 2248 devices.# Apply the Cisco ISE configuration to switches.# Worked on WAN connectivity between CISCO routers using T1, T3, Frame relay and troubleshooting connectivity issues.# Performed various configurations using the CISCO SDM like configuring VPN, Security Audits, Firewalls, VLANs.# Installing and configuring software, hardware and Networking.# Solid operation of LINUX, UNIX, and Windows operating systems administration tasks. Show less

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  Zain

  Dec 2015 - Dec 2016

  Network Operations Specialist

  # Monitors all Network Core, Radio nodes and Transmission Links.# Collect performance data and prepare technical reports on network status.# Configure new nodes and perform software upgrades.# Generate & send regular reports and notifications on a daily basis about the current network status.# Perform 1st level troubleshooting or escalating problems to the 2nd lines.Worked closely on configuring, maintaining and troubleshooting WAN links.# Upgrading and backups of Cisco Router, Core-Switch, and Firewall configuration files.# Replaced branch hardware with a new 2900 router and 2960 switches (stacking).# Responsible for keeping the DNS records up to date with the most current network diagram.# Troubleshoot tickets to provide technical assistance to the various clients.# Implemented NAT to allow public access to servers in the DMZ.# Configure and Implementing wifi APs for meeting and board room users.# Old sites networks revamp and end to end new ODCs setup for upcoming projects# Attended Network Security audits and worked on provided NCs.# Built network infrastructure (network architecture) using Fiber, UTP, Wi-Fi channels.# Provide support for VPN and remote access.# Documented user issues/requests in the incident management application.# Escalate incidents in a proper and timely manner per procedure to facilitate resolution.# Setup training room with required system configuration and security.# Analyze faults and perform 1st level maintenance.# Hands-On Telecom Programs: iM2000, iU2000, PRS, WINFIOL, Business Object and Citrix OSS. Show less

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  Huawei

  Jan 2017 - Jun 2018

  Senior Technical Support Engineer , Teir2 at Huawei technologies

  # Configuring and troubleshooting of Mobile-Packet Backbone Networks (Juniper RoutersHuawei routers, Cisco routers, Extreme switches, Accton switches, Solaris server).# Configured and maintained VLANs, VTP, STP for switches at the Access layer and Distribution layer.#Design and Implementing BGP, OSPF, Security, and QoS on Cisco, Huawei, Ericsson & Juniper.# Hands-on experience in service providers IP backbones Design, Integration, and Support includingRouting and Switching(TCP/IP, BGP, OSPF, ISIS, MPLS, L3VPN, L2VPNs, VPLS).# Providing ISP Services for Corporate Customers Sites Interconnections using MPLS, VRF, VPNs.#Developed an optimum IP Addressing schemes, VLAN tables, and network diagrams in VISIO.# Implement and maintain mobile operators’ IP core Networks.Responsible for keeping the DNS records up to date with the most current network diagram.# Troubleshoot tickets to provide technical assistance to the various clients.# Implemented NAT to allow public access to servers in the DMZ.# Monitoring of network critical links and device through SolarWinds, Zabbix toll.# Built network infrastructure (network architecture) using Fiber, UTP, Wi-Fi channels.# Environment:-OSPF, EIGRP, BGP, NAT, VPN, VLAN, ASA, LoadBlancer, TACACS, RADIUS.# Worked on cloud watch to monitor the resources such as EC2 CPU memory, Amazon to design high availability applications on AWS across availability zones.# Installed the application on AWS EC2 instances and also configured the storage on S3 buckets.# Setup and manage windows server on Amazon.# Setup EC2, EBS, security groups,auto-scaling and IAM.# Handle and support Projects based on Customer Requests.# Solid operation of LINUX, UNIX, operating systems administration tasks.# Generation of IP statistic reports (KPI’s) and follow-up issues.# Hardware and Software Acceptance Testing & Procedures.# Deliver High-Level Design (HLD) and Low-Level Design (LLD) documents.# 24/7 On-call and Emergency Handling. Show less

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  Novel Overseas Corporation

  Jun 2018 - Jan 2022

  Internet Network Specialist

  # Provide Technical Support to customers and partners.# Provide configurations, troubleshooting and best practices to customers.# Managing support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.# Create and maintain network/security infrastructure that follows industry best practices including a high level of availability and ease of user access.# Configured firewalls, implementing security policies using ACL, IPSEC, AAA (TACAS+, RADIUS), and migration of IPSEC VPN tunnel.# Deep configuration and administration of one or more security technologies such as log collection, event correlation, network discovery, network traffic pattern/flow analysis, mail content checking, intrusion detection, and online computer forensics, also manage penetration testing of both applications and infrastructure.# Work in conjunction with other cybersecurity specialists and engineers to support maintain, troubleshoot and tune the suite of NCIRC security devices.# Attended network security audits and worked on provided NCs.# Strong working knowledge of IA concepts such as patch management, two-factor authentication, host-based security, intrusion detection, security event management, and defense-in-depth.#Worked with various vendor VPN devices like Cisco ASA, Palo Alto Firewalls.# Worked on cloud watch to monitor the resources such as EC2 CPU memory, Amazon to design high availability applications on AWS across availability zones.# Responsible for Cisco Proxy ESA and WSA.# Everyday performance with the Cisco Iron ports - WSA S170 (Web Security Appliance) Version: 8.0.6-119, ESA C370 (Email Security Appliance) Version: 8.5.6-074, and M670 - Content Security Management Appliance Version: 8.3.6-028.# Configuring rules and Maintaining Palo Alto Firewalls & Analysis of firewall logs using various tools.# Performed various configurations using the CISCO SDM like configuring VPN, Security Audits, Firewalls, VLANs. Show less

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  Malomatia

  Jan 2022 - now

  Cyber Security Specialist

  • Provide Technical Support to customers and partners.• Provide configurations, troubleshooting and best practices to customers.• Managing support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.• Provide fault isolation and root cause analysis for technical issues.• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base.• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.• Provide on-call support 24x7 on and as needed basis Show less