Alberto Distefano

Experience

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  Selfridges

  Nov 2014 - Feb 2016

  Food Server

  • Delivering food and drinks to customers at tables• Ensuring the food service area is left clean and tidy once all the guests have left• Checking on customers asking if they are enjoying their meals and service

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  Don Giovanni Restaurant Manchester

  Nov 2016 - Mar 2017

  Waitstaff

  • Assisting in the smooth running of the restaurant• Assuring delivery of a high standard of customer satisfaction• Looking after guests with special needs i.e. dietary requirements, allergies, mobility, etc• Making recommendations from the menu if requested

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  Giorgio Restaurant Ltd

  Aug 2017 - Jun 2018

  Head Waitress

  • Providing a warm welcome and a professional and friendly service to the customers• Answering customer’s queries and complaints in a polite and helpful manner• Training new colleagues• Managing the payments, ensuring that the till procedures are carried out in accordance with company policy

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  Decathlon UK

  Oct 2018 - Oct 2019

  Retail Cashier

  • Welcoming and advising customers in order to understand their needs• Calculating price and discounts, ensuring goods were well displayed• Forecasting sales performance analyzing sales data

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  Giorgio Restaurant

  Nov 2019 - Dec 2020

  Restaurant Manager

  • Overseeing restaurant staff performance, ensuring quality dining• Train and instruct employees to ensure smooth transition in company• Coordinate with team to meet sales target, ensure customer satisfaction

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  TELUS International

  Jan 2021 - Feb 2022

  Search Engine Evaluator

  • Evaluation of many different task types including Search evaluation, Ads evaluation, Text, Image, and Video audio queries.• Research using online tools to determine the intent and accuracy of queries.• Applying market knowledge with provided guidelines to evaluate the relevance and intent of task information for your market.

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  GDCC (Global Data Collection Company)

  Mar 2022 - May 2024

  Italian speaking Market Research Interviewer

  Quality telephone interviews for a range of languages and across various shift times. Calls are made to businesses and the general public in many countries in the local language, conducting confidential market research.

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  ARD Discount

  Jul 2024 - Oct 2024

  Operaio generico