
Janitha Kokawala
IT Teacher

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About me
Experienced IT application engineer (10+ years) in ERP systems, network servers, and troubleshooting. Expert in LAN/WAN, cloud setups. Passionate about leveraging tech for innovative solutions and operational excellence.
Education

Bhatkhande Music Institute, Lucknow
-Second Division Class Violin Instrumental
E-Soft
-Enterprise Mobile Application Development for Cross - Platform Enterprise Mobile Application Development for Cross - Platform
ESoft
-Web Engineering Course (DIWE) Web Engineering Course (DIWE)
IJTS
-Rofessional Certificate in Java Technology (PCJT) program for JSAD Computer Software and Media ApplicationsActivities and Societies: Professional Certificate in Java Technology (PCJT) program for JSAD (Java Stand-alone Application Developer in J2SE platform) conducted by the Institute of Java & Technological Studies (IJTS).

National Youth Services Council
-Diploma in Hardware Technology
University of Moratuwa
-Foundation Course in English – Elementary
ORACLE University
2010 -Oracle Certified Professional, Java SE 5 Programmer Computer Software Engineering
BCS, The Chartered Institute for IT
2009 - 2012Associate's degree Computer Software Technology/Technician
Alison online courses
2017 - 2017Diploma in Hospitality Management with English Language Studies Hospitality Administration/Management- Explain the characteristics of the hospitality industry;- Explain the characteristics of the accommodation product;- Define the classification of hotel departments;- Explain the function of hotel departments;- Define and explain revenue and sales indicators;- Define security procedures;- Define the different market segments and customer types;- Explain the classification of the different modes of operation;- Explain the five steps to food safety;- Explain… Show more - Explain the characteristics of the hospitality industry;- Explain the characteristics of the accommodation product;- Define the classification of hotel departments;- Explain the function of hotel departments;- Define and explain revenue and sales indicators;- Define security procedures;- Define the different market segments and customer types;- Explain the classification of the different modes of operation;- Explain the five steps to food safety;- Explain proper food handling priorities;- Describe the food preparation procedures;- List the different types of restaurant workforce injuries and accidents;- Explain the main firefighting principles;- Define the basic tasks involved in first aid;- Recommend and compare restaurant dishes for customers;- Use the correct expressions during the three stages of restaurant service;- Check guests in and out of hotels in the correct sequence;- Resolve customer complaints with helpful English language phrases. Show less
Experience

Methodist Church Boys Indus. Home
Jan 2009 - Feb 2012IT Teacher
Institute of Java & Technological Studies (IJTS)
Jan 2009 - Dec 2010IT Lecturer
Villa Gateano
Jan 2010 - Dec 2011IT Assistant
SERENE PAVILIONS
Jan 2010 - Dec 2011IT Assistant
Innodata Inc.
May 2011 - Jul 2011IT Trainee
Waquis
Jul 2011 - Jul 2012Data Analyst
Haridra Resort & Spa
Jul 2011 - Aug 2011IT Assistant
Reef Villa & Spa
Nov 2012 - Jul 2016IT Administrator
Club Waskaduwa Beach Resort & Spa
Jul 2016 - Dec 2017IT System Administrator- Monitoring, maintaining & supervising the proper functionality of the ERP/PMS system- Install, configure and support an organization’s local area network(LAN), wide area network (WAN) and internet system.- Given IT support to all departments that includes troubleshoots of computers, maintaining the wired & wireless network for admin staff and guests.- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems.- Perform routine audits of network systems and software.- Create backup schedule and recovery policies.- Prepare a long term information technology plan and engage in all other IT related functions to the company.- Implement the policies for the use of the computer system and network.Working Experiences in DetailWorking Experiences in Detail- Install/upgrade new /build existing servers and configure hardware, services, settings, software, directories, storage etc- Programmed and configured electronic software driven Haffele door lock system (key card system)- Maintain/implement the IT infrastructure (fiber optic with copper cable lines + 11 main gigabit switches connected) of entire hotel including WiFi and the hotel PMS (property management system) software system that includes printers configurations to each outlets and connected through accounts/purchasing/kitchen/front office etc.- Duties and responsibilities involve the operations of the entire hotel.- Involved in hotel administration, rooms division management, training, development of strategy, handling special events, establishing and enforcing procedures and handling periodical maintenance tasks.- Assist the Chairman, Directors in administration and operational matters, and assume total authority and responsibility of the hotel. Show less

Villa Rozo3
Jan 2017 - May 2017Associate IT Consultant
CPA (Pvt)Ltd
Dec 2017 - Mar 2020Information Technology Engineer- Monitoring, maintaining & supervising the proper functionality of the ERP/PMS system- Install, configure and support an organization’s local area network(LAN), wide area network (WAN) and internet system.- Manage and Design IT infrastructure with server 2016 domain environment- Install and configure softwares and hardware- Manage network server and technology tools- Fully conversant with AD, DHCP, DNS configurations- Set up accounts and workstations- Manage and configure cloud based email server- Monitor performance and maintain systems according to requirements- Troubleshoot issues and outages- Ensure security through access controls, backups and firewalls- Upgrade systems with new releases and patches- Develop expertise to train staff on new technologies- Investigating and diagnosing network problems- Collection of IT usage statistics- Assisting co-workers with everyday IT needs- Setting up new users and management of security, passwords- Monitoring of the Internet and email usage of company employees Show less
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Lanka Spice (Pvt) Ltd.
Sept 2020 - Sept 2022Information Technology Administrator- Proficient in managing network server technologies, including Active Directory (AD), DHCP, DNS, File - Server, and Backup Server configurations.- Skilled in the installation and configuration of both software and hardware components.- Experienced in setting up and configuring various routers, such as Fiber Optic Broadband Routers, Load Balance Routers, and Firewalls.- Capable of establishing user accounts and workstations, as well as managing security passwords.- Diligent in monitoring system performance and ensuring maintenance according to specified requirements.- Knowledgeable in configuring the entire process of an ERP system.- Competent in managing and configuring cloud-based email servers.- Skilled at troubleshooting issues and resolving outages in a timely manner.- Committed to ensuring security through effective access controls, backups, and firewall implementation.- Proficient in upgrading systems with new releases and patches.- Proven ability to provide training to staff on new technologies.- Assisted co-workers with their everyday IT needs.- Skilled in investigating and diagnosing network problems.- Proficient in collecting IT usage statistics.- Designed and maintained the official company website (www.mccurrie.net). Show less
Licenses & Certifications
- View certificate

English Course - People, Past and Present (Elementary level)
Alison - Empower YourselfDec 2017 - View certificate

Elderly Care and Caring for the Disabled
Alison - Empower YourselfOct 2021 - View certificate

IT Management - Building Information Systems
Alison - Empower YourselfMar 2022 - View certificate

IT Troubleshooting Skill Training
UdemyMay 2023 - View certificate

Retail Management: Retail Technology and Security
Alison - Empower YourselfMar 2022 - View certificate

English Course - Talk about Food and Drink (Elementary level)
Alison - Empower YourselfDec 2017 - View certificate

Understanding Student Development and Diversity
Alison - Empower YourselfOct 2021
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