Kariana Cicerone

Experience

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  YMCA Camp Greenknoll

  May 2019 - now

  Assistant Director and Administrative Assistant

  Process registration information and medical records for up to 700 participants per season Manage accounts receivable – regularly monitor receivables and send invoices Administer support to ensure that financial operations are maintained in an effective, up-to-date and accurate manner Develop filing system for necessary registration and medical records Provide excellent customer service to both internal and external clientele Maintain high level of confidentiality as it pertains to client information Crisis intervention with both staff and clientele Recruit, train, mentor and appraise staff Work with external state auditors Ad-hoc projects as assigned Ability to effectively communicate via phone and email ensuring all administrative assistant duties are completed accurately with high quality and timely Office Management (reception, calendaring, correspondence, registration) Show less

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  Regional YMCA of Western Connecticut

  Sept 2019 - Jun 2024

  Head Teacher
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  Regional YMCA of Western Connecticut

  Jan 2021 - now

  Director of Youth and Family Programs

  Assist with creation and distribution of marketing materials for department programming Develop and implement annual budgets for department Manage accounts receivable, payroll and other necessary records Monitor department finances to meet budgeted objectives Evaluate department for goal meeting and accuracy Recruit, hire, on-board, train, and supervise staff Compile and analyze program evaluations, enrollment reports and cash reports Participate in staff meetings, Board of Director meetings, and professional training as appropriate Handle administrative duties for department -- answering calls, returning emails and accurately sharing information Show less