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SANDEEP K.

SANDEEP K.

Network Support Technician

Followers of SANDEEP K.204 followers
location of SANDEEP K.Modesto, California, United States

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  • Timeline

  • About me

    Application Specialist at Alliance Worknet

  • Education

    • University of Phoenix

      2010 - 2013
      Bachelor of Science, Major in Information Technology Computer Systems Networking and Telecommunications

  • Experience

    • Makans Drugs & Pharmaceutical Supplies

      Jan 2004 - Jan 2007
      Network Support Technician

      Provide end-user centric desktop supportImplement, configured and manage various specialized application for staff Audited and supported IP network (LAN\WAN)Administered Windows servers 2003 with Active Directory and Group PolicyAssist with team projects for business specific application deployment and maintenanceWrote department specific end-user training manuals

    • American Medical Response

      Jan 2007 - Jan 2012
      Patient Business Services

      Resolved complex patient problems via research and the process of eliminationWorked weekends and holidays.Performed continuous typed tasks of data entry such as information retrieval, update and verification requiring strong attention to detailTrained in/followed HIPPA compliance laws and regulations

    • Parker Racor

      Jan 2012 - Jan 2013
      Production Line Worker

      Attention to detail by verifying product defects, Date Code, PaintBoxed and palletized boxed product, pallet wrapped, relocated pallets using a pallet jackStood /walked for 9 hours at a time and performed daily house keeping functions.

    • Stanislaus County (Alliance Worknet)

      May 2013 - Aug 2013
      Application Specialist

      Provide end-user centric desktop supportComputer hardware and software installation, configuration, upgrades and maintenanceSupport over 400 network devices (Desktop PC, Laptop, Printer, Switches, Scanner, etc.)Assisted custom Image deployment and development using Microsoft Deployment Toolkit 2012Assisted technical team with application deployments, maintenance and system upgrades.Ensured individual projects were completed with set time frame while in compliance to government policies. Tested solutions in virtual environments in test labStrong oral and written communication Walked new users through the IT Security Policies Show less

    • Fire2Wire

      Jan 2014 - now
      Network Support

      Monitor and maintain customer systems via Client-Care portalConfigure, follow up System Alerts and Notifications Remotely support end-users from various sites Remotely assist On-Site TechniciansAssist Wireless Technicians during installationConfigure Maintain Managed and Unmanaged Anti-virus and Backup systemsConfigure and Manage Third Party Exchange Spam filtersPerform Mal-ware Clean up Ensure and Maintain customer recordsEducate end-users on how to use applications and write instructional guide. Configuring Networked Devices (nas, routers, switches, servers, workstations) in-house/on-site/remotely for site/customer installation Show less

    • Amazon

      Jan 2015 - Jan 2016
      Technical Support III

  • Licenses & Certifications

    • Network Plus

      CompTIA

    • Security Plus

      CompTIA