Michelle DiPoala

Experience

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  REI

  Jan 1989 - Jan 1992

  Staff

  Retail positions including customer service desk, sales floor and merchandising of clothing and footwear (ask me about the very first inline skates). Became Shipping & Receiving Lead, in charge of warehouse activities and loading dock, selected to lead inventory counts and cycle counts. Participated in company-wide migration to new bar code system (New York). Participated in community outreach with local groups and scouts (hiking trail clean-up projects, etc). Recognized for excellence with the honor of being selected for the core team that traveled to help open new store location (Cary, NC). Show less

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  Nynex Mobile

  Jan 1992 - Jan 1993

  Human Resources Assistant

  Temporary assignment when a dynamic new Director of Human Resources came with a goal-oriented mission that included implementing new processes and standards in staffing. Clerical assistance, data entry, filing, faxing, typing. The project resulted in speedy, effective recruitment of over 200 positions in one year. Unique opportunity to learn hands-on from an industry expert.

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  Nortel Networks

  Jan 1993 - Jan 2002

  Logistics, Global Delivery Process Management

  Cross-functional systems & process development, ISO 9000, order management & fulfillment, CRM, quality improvement. Repeatedly recognized for thoughtful collaboration, team leadership, effective change management and detailed understanding of cross-functional operation. (Hey listen, we were creating this cloud thing, kehd.)

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  Https://lowbudgetsuperhero.blogspot.com/p/it-began-with-pumpkin-kibby.html

  Jan 1999 - Dec 2012

  Former Music Jouralist (archives below}
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  "Gearshift" (https://gearshiftcontent.blogspot.com/)

  Dec 1999 - Jan 2012

  Freelance: Writer, Editor & Content Developer

  All sorts of writing & editing for the digital omnisphere! Experience includes individual and business fundraising campaigns, marketing materials, blog and social media posts, web copy, short bio's (for the web and LinkedIn etc). I specialize in writing for publicists & marketers, but I also work for start-ups, broadcasters, tech innovators, educators, grad students, book authors, artists & musicians. One time I wrote a restaurant menu.

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  TripAdvisor

  Jan 2003 - Jan 2004

  Web Content Writer

  Weekly "DealAdvisor" newsletter, destination profiles, UGC screening, content classification.

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  EditShare

  Nov 2004 - Nov 2013

  Director, Logistics and Customer Care

  Core start-up staff member reporting to CEO and Founder. Developed, launched, documented and trained all HQ back office & front office systems and procedures, including accounts payable/receivable, customer service tools and policies, materials management, vendor relations, recruiting, HR/payroll/benefits. Editshare is a leader in broadcast hardware and software, featuring a range of media management solutions, from ingest to archive.

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  CabinetM

  Oct 2014 - Jun 2017

  Web Content Coordinator

  Core start-up staff member reporting to CEO and co-founders. Content generation, web, blog & newsletter, team leader, power user (UX), research and development. CabinetM is an American start-up founded by marketing experts and headquartered in Boston, MA. The company features a comprehensive product classification platform purpose-built to help today's Digital Marketers navigate the increasingly complex marketing technology landscape.