Tammy Brice

Experience

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  VCU Health

  May 2010 - Jan 2020

  Actively engaging in Enterprise Resource Planning implementation for the Payroll,Finance, Human Resources, and Supply Chain departments. Experience with developing electronic HR records process, implementing paperless procedures via Employee Self-Serve portal. Workflow configuration, process redesign, and implementation. Evaluate ongoing management data needs to identify appropriate system solutions. Project manager, both independently and on teams, requiring extensive requirements gathering, develop schedules for requirements. Identify, analyze and design processes to enhance information flow. Develop strategies for gathering, documenting and reviewing information requirements and implement methods for dealing with requirement changes and the impact on testing and product. Liaise with all project stakeholders to join business needs with IT resources. Connect with stakeholders to fill communication gaps during project development. Interact with business stakeholders and subject matter experts in order to understand barriers to success, needs, and desired outcomes Show less Provided support through data collection, standardization, aggregation, reporting, and analysis. Obtained data from internal and external sources, researched and resolved inconsistencies, entered correct data. Reported data to end users, and improved existing business processes with the help of automation and report building. Designed, developed, tested, documented, and supported quantitative research reports and systems by analyzing data and helping automate research processesServed as project manager, both independently and on teams, requiring extensive requirements gathering. Communicated with stakeholders at all levels and created solutions that directly impact the company's goals and Change Management. Facilitated training and documented a resource guide for the Human Resources Transactions Show less Supported recruitment according to all policies and practices. Processed all new hire paperwork, as well as paperwork for promotions and transfers. Established and maintained appropriate records and documentation of all recruited positions. Assisted with job fairs and recruitment. Assisted with screening and vaccination sessions, HouseStaff/Medical Students orientation and other events as needed. Maintained a database for over 200 incoming Medical Students to track completion of required Human Resources paperwork annually. Served as software tester for new systems to improve, usability, integrity and reliability of the Solutions Center new database system Show less Supported the Department of Surgery’s two off site Plastic Surgery locations. Supervised clerical staff Interpreted and implemented administrative policies and procedures. Continually monitored the quality of customer service given to patients by staff members. Held regular staff meetings; provide notices of policy changes, holiday schedules, etc.; and coordinate staff requests for annual leave or other absences along with monitoring timekeeping through Kronos. Screened employment applications, interviewed and evaluated possible candidates for vacant positions as approved by Administration. Performed annual employee evaluations, as well as interim evaluations and proposals for corrective actions. Show less

  • HR Information Systems IT Business Analyst

    Nov 2018 - Jan 2020

  • HRIS Data Q & A Specialist

    Jun 2017 - Nov 2018

  • Human Resources Employment Specialist

    May 2013 - Jun 2017

  • Patient Services Coordinator

    May 2010 - May 2013
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  McKesson Medical-Surgical, Inc.

  Jan 2020 - now

  •Responsible for continuous review of back office team’s utilization of Salesforce Customer Relationship Management Software across multiple teams •Built out audit requirements for back office teams using Salesforce focused on quality of content, root cause analysis, timing and trends to identify continuous improvement opportunities•Extensively documented the use of Salesforce across numerous back office teams •Trained on the use of Salesforce from the Sales Representative perspective•Assisted with the Salesforce new account workflow process as COVID-19 drove up new account request demand•Closed hundreds of cases for the Centralized Services and License Teams•Reported, documented and track Salesforce software issues then work with Salesforce Support to resolve•Helped to build out Salesforce metric reporting and deliver to Master Data Leadership daily•Reviewed and loaded SOPs into repository tool Show less

  • Project Manager - Laboratory

    May 2020 - now

  • Quality Assurance Analyst

    Jan 2020 - Apr 2020