Justin Suttis

Experience

• 

  InfoTech Solution Providers

  Sept 2009 - Sept 2010

  Inhouse Computer Technician

  Receiving customer machines and collecting relevant dataAnswering calls from business clients and providing adviceDiagnosis and repair of computer systemsCustom building computers and serversPlacing orders for componentsScheduling external technicians to client requestsProcessing invoices

• 

  PetSmart

  Sept 2011 - Feb 2015

  Pet Care Manager

  Manage a department of 7-14 staff, depending on seasonHire and train new staff membersPlace orders for live animals based on projected demandMeet a set of goals for each month, quarter and yearCash handling/DepositsStore opening/closing

• 

  Alberta Construction Safety Association

  Jan 2015 - Aug 2024

  Software Test Lead for all custom and off-the-shelf software solutions implementedCreate test strategies/plans for all test phasesResearch and work with vendors on software solutionsSupport implemented applications and continue working with vendor support Customer facing supportMaintain Learning Management SystemWork with third party vendorsResearch and compare products to fill organizations needsSystem troubleshooting and maintenanceWebsite development/maintenance (HTML, CSS, JS, PHP, SQL)Digital Signage Admin (Navori)SharePoint Administration

  • Project Coordinator

    May 2022 - Aug 2024

  • Application Analyst

    Mar 2018 - Jul 2022

  • Technical Support

    Jan 2015 - Mar 2018
• 

  STAPLES Canada

  Aug 2015 - Dec 2015

  Technology Sales Supervisor

  Maintain department of 8-10 staffMeet projected sales goalsWork with and train staff to meet required sales goalsEnsure legal requirements for customer data is met at all timesWork with computer technicians to maintain customer service expectationsStore opening/closingCash handling/deposits