Sergey Nedelko

Experience

• 

  Solidex PI

  Mar 1999 - Apr 2004

  Systems Engineer

  Key responsibilities- Design, installation and support of corporate and public multiservice networks;- Consulting services for company customers and partners;

• 

  CTI (Communications.Technology.Innovations)

  Apr 2004 - Aug 2006

  Systems Engineer

  Key responsibilities - Designing and implementation of enterprise IP-telephony networks, IP Contact Centers;- Consulting for Support Services department in case of problem escalation;

• 

  Cisco Systems Russia

  Aug 2006 - Jan 2019

  Network Consulting Engineer

  - Design, implementation and maintenance of SP customer's networks with different complexity;- Close work with sales engineering field to increase revenues with SP's in RCIS;- Lead of pre-sales engineering engagement in the absence of systems engineer. Including active collaboration with BU Developers/TMEs/TAC/etc.; - Joint work with Business Development Managers/Client Delivery Managers during the scope clarification, quotes creation as a technical Subject Matter Expert. Pre-sale and post-sale technical support;- Delivery of Advanced Services according to scope of works/quotas: SP Voice, SP Mobility, R&S; - Active participation in resolution of outstanding technical issues on the supported networks. Working under some critical issue resolution;- Creation of documentations for internal/external use as a team member- Mentoring of junior team-members of AS Russia. Show less