
Norberto Allen
Jet Engine Technician

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About me
Customer Technical Operations Manager
Education

Nova Southeastern University
2002 - 2004MBA BusinessMBA

Barry University
1999 - 2001BS BusinessActivities and Societies: Magna Cum Laude Business Administration
Experience

United States Air Force
Feb 1988 - Jul 1991Jet Engine TechnicianActive Duty; Air Force Reserves

Eastern Airlines
Jun 1989 - Sept 1991Work Manager
AeroThrust Corporation
Sept 1991 - Mar 2004Managed the research and acquisition of tools, gantries, and stands for the CFM56 product-line. Recruited manpower for assembly and disassembly and inspection for the engine. Trained supervisors, mechanics, and inspectors. Participated in the negotiation process with General Electric and the FAA to achieve approval of the product-line.Director of OperationsManaged 130+ employees across 10 departments. Negotiated lease agreements for warehouse and overhaul facilities to include the test cell with Miami Aviation authorities. Supervised maintenance and restoration procedures. Show less Developed the engine master schedule. Determined the distribution of life-limited parts and other critical engine components. Collaborated with customer service managers and engineers to resolve production issues. Supervised 8 production control coordinators.Productivity Measurement SupervisorDesigned and created management reports for turn-time and inter-departmental flow of engines and parts, status, rejected parts, and maintenance/repair/overhaul schedules and shortages. Provided shop flow performance evaluations and statistical analysis to the executive staff. Show less
Director of Business Development
Mar 2000 - Mar 2004Training Manager
May 1998 - Mar 2000Production Control Manager
Sept 1992 - Jun 1998Jet Engine Technician
Sept 1991 - Sept 1992

Contract Manufacturing Solutions, Inc
Mar 2004 - Jan 2006Quality DirectorManaged training and safety programs. Coordinated customer and vendor communication. Directed quality functions in the production of the company's medical instrument. Implemented a Kanban system to reduce the batch manufacturing process and expedite production.Instituted an orientation/training program to properly educate new and existing employees in company systems and processes, increasing flexibility and cross-functional staff members.

AeroThrust Corporation
Jan 2006 - Nov 2010Executive Director of OperationsSupervises overhaul shop functions. Oversees 8 managers and 160+ employees across 10 departments including production control, inspection, plating, machining, welding, assembly, disassembly, and building maintenance. Handles repair and overhaul processes for the JT8D and CFM56 engines for Boeing and Airbus aircrafts. Provides P&L analysis.Instrumental in modifying the shop layout to increase various process efficiencies; participated in the introduction of a CFM56 product-line.Reduced engine overhaul turnaround time from 70 days to 45 days.Résumé Continues. Show less

AeroTurbine
Jan 2006 - Jan 2007Technical Manager
US BioSolutions Inc.
Jan 2010 - Jan 2010Sales & Operations Manager
US BioSolutions, Inc.
Sept 2010 - Mar 2012Sales & Operations ManagerSales & Marketing for Spectrometers, Spectrophotometers, and other research and medical instruments.

AeroTurbine
Mar 2012 - Jan 2017Director of Maintenance
GEM
Mar 2017 - Apr 2020VP Of Operations
Pratt & Whitney
Apr 2020 - nowCustomer Technical Operations Manager
Apr 2022 - nowBusiness Unit Manager
Apr 2020 - Apr 2022
Licenses & Certifications

Airframe & Powerplant License
Federal Aviation Administration
Languages
- spSpanish
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