Caitlin Clouse

Experience

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  American Taekwondo Association

  Sept 2004 - Aug 2006

  Specialty Trainee Instructor

  My first job, where I grew up training and then progressed through a leadership development program to become an instructor. I designed and executed class plans for an average of five classes, each with around twelve students, weekly. I coached students aged four to sixteen on basic techniques, sparring, and attitude. Additionally, I handled inquiries and concerns over the phone and at the front desk to ensure customer satisfaction.

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  Boston University School of Management

  Sept 2007 - Oct 2009

  Student Administrative Assistant

  Supported daily office operations in a fast-paced college environment by efficiently scheduling appointments, setting up online accounts, updating student records, and maintaining an organized waiting area. Ensured clear communication and fostered a positive environment to enhance office efficiency while supporting daily operations in a fast-paced college environment.

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  Boston University

  Jan 2009 - Jul 2009

  Resident Assistant

  Mediated conflicts and prioritized the physical and emotional wellbeing of students in my housing area, fostering a close-knit community. Orchestrated group travel experiences across Sydney and New Zealand by creating itineraries, making reservations, and coordinating activities in collaboration with peers.

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  Omni Hotels

  Jun 2010 - Jun 2013

  Transitioned from Front Desk to Housekeeping, where I gained invaluable back-of-house experience in managing a large team and maintaining high service standards.- Team Management: Created weekly schedules and managed payroll for 75 associates, ensuring smooth operations and compliance with labor regulations- Operational Oversight: Monitored inventory and budget for a 347 all-suite property, optimizing resource allocation and cost management- Quality Assurance: Conducted room inspections to uphold Four Star standards of service and cleanliness- VIP Services: Reviewed arrivals, blocked rooms, and entered amenities for VIPs and Select Guests in Go Concierge to meet special requests and enhance guest experienceThese responsibilities demonstrate my strong organizational, leadership, and quality control skills in a high-demand hospitality environment. Show less Promoted after completing Omni Hotel's Management Training program in Chicago. Managed morning, evening, and overnight shifts at the Front Office, ensuring smooth operations and guest satisfaction. Oversaw inventory ordering for Front Desk and Guest Services departments, optimizing stock levels. Managed payroll and maintained timely submission of documentation. Developed a comprehensive Training Manual for Front Office Managers to standardize operations. Sent to Omni San Francisco as part of a Task Force, providing training to new associates and overseeing shifts. Show less

  • Assistant Director of Housekeeping

    Apr 2012 - Jun 2013

  • Assistant Front Office Manager

    Jun 2011 - Apr 2012

  • Front Office Leader In Development

    Jun 2010 - May 2011
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  Kin Town Board of Education

  Apr 2015 - Oct 2024

  Assistant Language Teacher (ALT)

  As an Assistant Language Teacher, I have taught English at local Elementary and Junior High Schools. I collaborate closely with fellow educators to design and implement engaging and effective lesson plans. - Elementary School: Responsible for creating comprehensive lesson plans, designing educational materials, and developing dynamic presentations to enhance student learning- Junior High School: Provide support to Japanese teachers of English, fostering a collaborative teaching environment. Currently, I am developing a hybrid EIKEN Test preparation course tailored for our studentsMy role has allowed me to hone my skills in curriculum design, project management, and cross-cultural communication, all while contributing to the academic growth and confidence of my students. Show less

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  US Embassy Okinawa, Japan

  May 2023 - Dec 2023

  US Embassy Grant Recipient: Children's Story Time Program and English Cafe Program

  Secured funding to create and lead ESL programs aimed at fostering connections with the Okinawan community through free, accessible language classes at the public library. English Cafe: Organized and conducted monthly 1-hour English conversation sessions for adults, enhancing language skills and cultural exchange.Children's Story Time: Developed and led 30-minute sessions for elementary-aged students, featuring engaging stories, songs, and activities.These initiatives show my dedication to community engagement and my ability to design and deliver impactful, interactive educational programs. Show less

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  US Embassy Okinawa, Japan

  Mar 2024 - Nov 2024

  US Embassy Grant Recipient: English for Tourism Professionals and English Cafe

  Awarded a grant to design and facilitate innovative English language programs aimed at strengthening the ties between local Okinawans and the many Americans and foreigners living here. - English for Tourism Professionals: Managed and facilitated an 8-week hybrid course using a Massive Open Online Course (MOOC) hosted on Canvas. Students independently completed online coursework, which was reinforced through interactive, 90-minute, in-person sessions each week- English Cafe: Created a monthly 1-hour English conversation program, fostering language development and cultural exchange among adult learnersThese programs demonstrate my ability to design structured, impactful educational experiences and my commitment to supporting professional growth in the tourism industry. Show less

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  Okinawa Institute of Science and Technology

  Nov 2024 - now

  Entrepreneurship Education Coordinator

  I coordinate programs that empower scientists to bring their cutting-edge technologies to market. This involves coordinating with other universities, outside companies, and business leaders to provide high quality programs for the students and researchers at OIST.