Summer Ball

Experience

• 

  Conseco Fund Group

  Sept 1999 - Feb 2000

  Media Relations Coordinator

  • Respond to requests for information from the media.• Study company objectives to develop public relations strategies that will influence public opinion.• Prepare organizational publications for internal and external audiences including annual report and press releases.• Establish and maintain effective working relationships with media representatives and use these relationships to develop coverage opportunities.• Develop and maintain company's corporate image and identity, which includes the use of logos and signage.• Direct activities of external agencies implementing communication strategies.• Manage special events including regional sales meetings featuring high-profile celebrities to gain public attention through the media without advertising directly.• Vendor negotiation. Show less

• 

  Deer Path Vacations

  Feb 2000 - Aug 2001

  Marketing and IT Manager

  • Review project plans to plan and coordinate project activity.• Manage backup, security, and user help systems.• Develop and interpret organizational goals, policies, and procedures.• Consult with users, management, and vendors to assess computing needs and system requirements.• Provide users with technical support for computer problems.• Recruit, hire, and train staff.• Develop and evaluate marketing strategy based on knowledge of established objectives, market characteristics, and cost factors.• Evaluate financial aspects of development such as budgets, expenditures, R&D appropriations, and profit-loss projections.• Develop pricing strategies, balancing company objectives and customer satisfaction.• Provided sales forecasting and market analysis.• Coordinated promotional activities to market resorts. Show less

• 

  Western Governors University

  Jul 2010 - now

  • Created solutions for cross-functional efficiency and communication.• Oversaw a team of enrollment counselors and advise through weekly coaching sessions• Utilize Power BI in importing data and creating reporting analytics and visualizations for senior and executive leadership team. • Ensured university SOP are met and effectively communicate changes in procedures• Conducted weekly staff meetings to guide, coach and develop staff• Collaborated across a variety of university departments including Development and Marketing to create effective ways to assist enrollment counselors with student issues• Positively influenced the enrollment decision process by sitting on various review committees• Resolved student complaints with successful outcomes• Approved PTO requests and reimbursements, conduct disciplinary actions when needed Show less

  • Senior Manager of Program Faculty

    Jul 2024 - now

  • Program Faculty Manager - Masters of Data Analytics

    Jan 2021 - Aug 2024

  • Program Faculty Manager - Masters of Cybersecurity and Information Assurance

    Jan 2020 - Aug 2024

  • Enrollment Manager

    Jul 2010 - Jan 2020