Michael Paglione

Experience

• 

  Starbucks

  Aug 2011 - May 2018

  -Achieved over 10% sales comprehension year over year while maintaining over 50% controllable contribution as measured by monthly P&L statements. -Cultivated a warm, friendly, and productive environment for employees. Recognized as one of the top 10 performing stores for employee retention out of over 100 stores in the region by achieving less than 8% hourly turnover in 2017. -Maintained below company average food waste of 8%, by leveraging the shift supervisor team with the use of company tools, policies, and procedures. Show less

  • Store Manager

    Nov 2017 - May 2018

  • Store Manager

    Jul 2013 - Nov 2017

  • Shift Supervisor

    Jun 2012 - Jun 2013

  • Barista

    Aug 2011 - Jun 2012
• 

  Capital Carpet & Flooring Specialists, Inc

  May 2018 - Jan 2020

  Assistant Project Manager
• 

  Glenn Miller Orchestra

  Feb 2019 - Dec 2019

  Musician

  Toured the US, Canada, and Japan with the World Famous Glenn Miller Orchestra in the Alto 2 chair.

• 

  Lowe's Companies, Inc.

  Jul 2020 - May 2021

  -Leveraged team to achieve Likelihood to Recommend survey scores above 90%. -Exceeded weekly credit card application targets and goals, increasing company ROI and store average ticket. -Reduced department shrink by effectively implementing inventory management and control procedures with the team.

  • Sales Floor Supervisor, Front End Operations

    Dec 2020 - May 2021

  • Sales Floor Supervisor, Appliances, Cabinets, Millwork

    Sept 2020 - Dec 2020

  • Sales Specialist, Flooring

    Jul 2020 - Sept 2020
• 

  Manchester Mazda

  May 2021 - Jan 2022

  Mazda Brand Specialist

  -Continuously achieved above 95% customer satisfaction rating on new vehicles sales as measured by customer surveys.-Accelerated dealership sales by addressing the needs of the customer and consistently exceeding their expectations through active communication, timely follow-up, and extensive product knowledge.

• 

  Numbers API

  May 2022 - Jun 2022

  Software Engineer Intern

  -Used Git/Github workflow and Agile principles to migrate legacy codebase from ExpressJS to Python and Flask.-Maintained a clean codebase through pull requests, regular code reviews and careful management of merge conflicts. -Engineered a data modeling and manipulation solution while standardizing patterns across the codebase.-Collaborated with a team of 8 engineers through daily standups, active communication, prioritization and planning.

• 

  EverTrue

  Apr 2023 - now

  • Senior Software Engineer

    Apr 2024 - now

  • Software Engineer II (Mobile Android)

    Apr 2023 - Apr 2024