Deep Enrich
Rahul Joseph
Internship
746 followers
Bengaluru, Karnataka, India
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About me
Manager, Product Support at Smartbear
Education
Visvesvaraya Technological University
2011 - 2014Master Computer Applications
Bangalore University
2007 - 2010Bachelor Computer Application
Experience
Sienna ECAD Technologies Private Limited
Jan 2014 - Jun 2014Internship.Net Developer.
Kyndryl India
Nov 2014 - Jan 2023First Line Manager
May 2020 - Jan 2023Team Leader(SME)
Mar 2020 - May 2020Escalation coordinator
Apr 2019 - Mar 2020E2E Lead Analyst
Jan 2017 - Mar 2019E2E Analyst
Mar 2016 - Dec 2016Technical Support Engineer
Nov 2014 - Feb 2016
Anthology Inc
Jan 2023 - Oct 2024Manager- Intgration & Customisation Support
SmartBear
Oct 2024 - nowManager, Product Support
Licenses & Certifications
IT Information Library Foundations Certification (ITIL)
AXELOS Global Best PracticeFeb 2019- View certificate
Enterprise Design Thinking Practitioner
IBMDec 2017
- View certificate
Big Data Foundations - Level 1
IBMAug 2018 - View certificate
Cognitive Practitioner
IBMNov 2017 - View certificate
IBM Agile Explorer
IBMSept 2017
Languages
- enEnglish
- hiHindi
- maMalayalam
- taTamil
- kaKanada
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