Michele Chen

Experience

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  Taste Pho and Noodle House

  Oct 2021 - Apr 2022

  • Amplified the dining environment through exceptional customer service skills, fostering notable customer retention and loyalty• Elevated guest dining experiences with detailed menu communication, resulting in a 2% rise in daily specials sales over six months, boosting overall restaurant revenue• Fostered a collaborative work environment, liaising with colleagues, to guarantee seamless shifts and uphold high operational standards

  • Waitress

    Oct 2021 - Apr 2022

  • Waitress

    Oct 2021 - Apr 2022
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  UF Advertising Society

  Feb 2022 - May 2022

  Director Of Diversity

  • Developed and implemented robust diversity and inclusion initiatives using strategic planning, transforming the organization into a more inclusive and diverse community

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  Elevate Agency

  Aug 2022 - May 2023

  Social Media Director

  • Achieved a consistent 4% weekly growth rate for social media channels resulting in a 40% increase over a span of nine months• Boosted online community engagement through interactive content and outreach, ensuring heightened brand visibility and interaction

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  Vynus Nails & Spa

  Feb 2023 - Aug 2023

  Receptionist

  • Elevated customer relationships, utilizing interpersonal skills, leading to an average of 25 commendable reviews monthly and enhancing business reputation• Optimized front desk operations, leading to efficient appointment bookings and meticulous record-keeping• Resolved customer complaints and conflicts promptly, consistently maintaining a high level of customer satisfaction

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  STAFFX™

  May 2024 - now

  Executive Associate

  • Coordinated meetings for the internal team, client, and candidate interviews, manage admin tasks, and send invitations.• Prepared employment offer letters and client contracts in collaboration with recruiters and hiring managers using Docusign.• Corresponded with candidates via email or phone for interview scheduling and updates.• Organized and maintained electronic and physical files related to candidates, job postings, contracts, and administrative documents.• Provided general administrative support including data entry, filing, and other tasks as assigned. Show less