Pauru Singhal

Experience

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  Accenture

  Aug 2009 - Feb 2010

  Contractor
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  Indiabulls Group

  May 2010 - Sept 2012

  Assistant Manager - Business Operations

  ✅ Spearheaded financial automation initiatives and process optimizations, enhancing operational efficiency, accuracy, and regulatory compliance.✅ Streamlined high-value financial transactions by optimizing centralized cheque printing, RTGS, fund transfers, and DD processing across nationwide operations, ensuring seamless execution, precision, and timeliness.✅ Fortified regulatory compliance frameworks by meticulously preparing and submitting critical reports and MIS to RBI and NHB, aligning mortgage portfolio data with evolving financial mandates and proactively mitigating regulatory risks. Show less

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  Accenture Consulting (Kelly Services)

  Sept 2012 - Sept 2015

  Business Operations Contractor

  ✅ Strategically optimized workforce planning and demand-supply equilibrium, ensuring seamless project execution, resource maximization, and operational agility.✅ Spearheaded end-to-end demand and supply operations, driving strategic resource allocation across multiple high-impact consulting engagements to enhance efficiency and scalability.✅ Refined financial governance by elevating recoverability and chargeability tracking, fortifying operational efficiency, cost optimization, and fiscal accountability. Show less

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  Sapient Global Markets

  Sept 2012 - Sept 2015

  Senior Associate Business Operations

  ✅ Enhanced financial oversight and reengineered operational workflows, driving maximum efficiency while mitigating revenue leakages.✅ Spearheaded comprehensive financial forecasting, contract governance, and invoicing operations, ensuring precision, compliance, and fiscal integrity across major global market accounts.✅ Designed and institutionalized robust SOPs and operational manuals, fortifying process standardization, regulatory alignment, and financial governance.

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  American Express Global Business Travel

  Sept 2015 - Dec 2016

  Account Management Representative

  ✅ Optimized operational workflows by implementing structured account management methodologies and leveraging data-driven insights to enhance efficiency and performance.✅ Served as the principal liaison for the largest corporate account, adeptly managing high-stakes client escalations, fostering executive relationships, and elevating service excellence.✅ Conducted meticulous analyses of travel metrics and expense patterns, identifying inefficiencies and instituting process refinements that minimized operational discrepancies.✅ Spearheaded critical reporting initiatives, revolutionizing global SLA measurement and compliance tracking, thereby strengthening client satisfaction and operational transparency. Show less

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  Publicis Sapient

  Jan 2017 - Mar 2023

  ✅ Strengthened financial governance and reengineered operational frameworks, driving sustained profitability and enterprise-wide efficiency.✅ Provided comprehensive financial and operational counsel to the Group Vice President, ensuring precise revenue forecasting, in-depth financial analysis, and strategic decision-making.✅ Engineered and maintained advanced financial dashboards, delivering data-driven insights into revenue trajectories, margin optimization, and cost containment strategies.✅ Directed quarterly financial performance reviews, identifying pivotal revenue drivers and equipping leadership with actionable intelligence to enhance fiscal strategy.✅ Spearheaded in-depth profit and loss evaluations, leading high-impact strategic discussions that drove proactive cost controls and amplified profitability.✅ Led workforce financial modeling, analyzing contractor vs. FTE cost dynamics to drive optimized staffing decisions and maximize operational efficiencies.✅ Orchestrated operational strategy for Salesforce Commerce Cloud CoE, refining onboarding processes, resource deployment, and strategic capacity planning to drive scalability. Show less

  • Manager Business Operations

    Nov 2019 - Mar 2023

  • Senior Associate Business Operations

    Jan 2017 - Oct 2019
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  KPMG India

  Mar 2023 - Aug 2023

  Associate Director Business Operations - Capability Hub

  ✅ Orchestrated business operations transformation by harnessing data-driven insights and automation, ensuring seamless process standardization and operational excellence.✅ Spearheaded enterprise-wide KPI and business metrics reporting, delivering strategic intelligence that directly influenced high-level operational and financial decision-making.✅ Conceptualized and implemented contract automation frameworks, significantly reducing manual effort, expediting contract cycles, and enhancing overall efficiency.✅ Partnered with executive leadership to fortify compliance tracking mechanisms, driving substantial improvements in regulatory adherence and mitigating potential financial risks.✅ Optimized financial reporting and forecasting methodologies, ensuring unparalleled data accuracy and generating actionable insights to inform strategic business planning. Show less

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  DXC Technology

  Aug 2023 - Jan 2025

  Associate Manager Business Operations | Account Business Manager

  ✅ Optimized strategic operational efficiencies, enhancing financial precision and implementing standardized processes to drive consistency across the organization.✅ Managed a high-value $30M annual revenue portfolio, ensuring seamless financial operations, accurate revenue forecasting, and fostering strong stakeholder alignment.✅ Served as the primary escalation authority for client reporting, billing, and collections, significantly mitigating financial discrepancies and enhancing resolution efficiency.✅ Spearheaded a billing automation transformation, streamlining invoicing accuracy, minimizing manual intervention, and accelerating processing timelines.✅ Revamped contract management and compliance frameworks, facilitating swift approvals and establishing a centralized repository for enhanced governance.✅ Championed cross-functional synergy, identifying and resolving operational inefficiencies, strengthening asset inventory tracking, and refining financial reporting accuracy.✅ Established structured operational cadences (weekly, monthly, quarterly), ensuring proactive financial forecast reviews and the execution of strategic roadmaps. Show less