David Button

David Button

Systems Engineer

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  • Timeline

  • About me

    Business Relationship Manager at Airwave Solutions Ltd

  • Education

    • Paddington Technical College

      1983 - 1986
      Telecommunications

      Achieved BTEC ONC in Telecommunications

    • Bedfords Park School

      1978 - 1983
  • Experience

    • BT Global Services

      Jun 1997 - Mar 2001
      Systems Engineer

      I was responsible for providing technical expertise and support to Account teams and customers in the Global Energy and Finance South sectors. I designed and sold complex voice and data solutions to major corporate customers. I provided network design and technical design authority for broadband networks for BT Global Services customers, with contract values in excess of £25M.

    • BT Wholesale

      Apr 2001 - Jul 2006

      I was responsible for new business and increasing existing revenue streams from BT Global Services and BT Corporate Mid Market customers, selling Broadband network solutions, Data Centre/Disaster Recovery solutions and Wide Area Network solutions. I achieved my sales target in all 3 years from 2003 to 2006. I was responsible for providing technical assistance to Account Directors & Account Managers in the Internal Trading Partners team. I was the Technical Design Authority on a number of very large Broadband networks sold into BT Global Services customers.

      • Account Manager

        Apr 2003 - Jul 2006
      • Systems Engineer

        Apr 2001 - Mar 2003
    • Airwave Solutions Ltd

      Aug 2006 - now

      I ensure that Airwave’s services and solutions are delivered to meet contractual SLA’s. I identify and close opportunities for the sale of Airwave’s standard products and services to my customer base. I have developed open and trusted relationships at all levels within Police forces and up to Regional Service Manager Level within the Home Office. I chair regular service review meetings and provide an escalation point for major service incidents. I represent Airwave at Police Regional User Group meetings across the South East and the East of England. Show less

      • Business Relationship Manager

        Jun 2008 - now
      • Network Performance/Problem Manager

        Aug 2006 - May 2008
  • Licenses & Certifications

    • ITIL Problem Management Practitioner

      ITIL
      May 2007
    • ITIL Service Management Foundation

      ITIL
      Apr 2007
    • Cisco Certified Design Associate CCDA

      Aug 2000
    • Nortel Networks Certified Account Specialist NNCAS

      Aug 2000