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Brendan B.

Brendan B.

Supervisor

Followers of Brendan B.88 followers
location of Brendan B.County Carlow, Ireland

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  • Timeline

  • About me

    Professional and Ambitious

  • Education

    • Ballyfermot College of Further Education

      -
      Certificate Presentation and Performance Skills for Media

      Certificate in Presentation and Performance Skills For the MediaProject: Played active role in the coordination and organisation of the Open Day event as part of an inter college initiative. The aim of this project was to promote the college to prospective students through a short informative film. It involved effective liaison with bands, designing a schedule and working with the TV production students to ensure the production of a professional product. We were awarded a distinction… Show more Certificate in Presentation and Performance Skills For the MediaProject: Played active role in the coordination and organisation of the Open Day event as part of an inter college initiative. The aim of this project was to promote the college to prospective students through a short informative film. It involved effective liaison with bands, designing a schedule and working with the TV production students to ensure the production of a professional product. We were awarded a distinction grade for this project Show less

    • Colaiste Lorcain

      1993 - 2000

    • London Metropolitan University

      2011 - 2014
      Honors Degree Music Industry and Media Business Management

    • London Metropolitan University

      2011 - 2014
      Honors Music Industry and Media Business Management

  • Experience

    • Clintons Cards

      Apr 2002 - Mar 2004
      Supervisor

      Liaising with Store management to achieve the agreed promotional look and the most effective use of both stock and supporting material thereby achieving agreed performance targets.Achieving ambitious sales targets through effective merchandising, demonstrations, identifying opportunities to up-sell and link sell as well as nurturing and sustaining customer relationships.Constantly identifying opportunities to increase brand awareness, optimise space and drive sales

    • The Card Company

      May 2004 - Jul 2006
      Assistant Store Manager

      Promoted to: Store ManagerMain Responsibilities:Responsibility for the day to day running of this busy outlet with strong emphasis on health and safety, quality, business development, stock control, personnel as well as P&LSupervision and support of staff to ensure a seamless service was consistently provided. Fostering and developing staff relations through effective open communication.Monitoring performance and implementing appropriate action to successfully deal with variances from acceptable standards.Definition, implementation and management of Key Performance Indicators resulting in enhanced performance and increased efficiency in line with organisational targets.Implementing and monitoring procedures for the control of stock and costs resulting in a dramatic reduction in pilferage and wastage as well as increased cost effectiveness. Designing internal and window displays based on a theme, style or trend to exhibit the merchandise in the most effective manner possible.Other duties included sales and costs analysis, preparation of reports within strict deadlines, monitoring margins and budgets, general administration, monitoring market trends and record maintenance. Show less

    • Vodafone Ireland

      Jul 2006 - Sept 2011
      Customer Options Executive

      Areas of experience: - Outbound Team - Cold calling / marketing - Retention Executive - Customer Service & SalesMain Responsibilities:Part of cross cultural team responsible for ensuring targets for customer retention and satisfaction are achieved at all times. My role involves promoting packages to customers based on their consumer profile, marketing insights and individual requirements.; Career Break - moved to London and worked on a contract basis with Unilever in a Customer Service role. Show less

    • London Metropolitan University

      Sept 2011 - Jun 2014
      Student

    • Arcadia Group

      May 2012 - Mar 2013
      Customer Care Advisor

      customer service, sales, liasing with internal departments.

    • British Gas

      Feb 2015 - now
      Homemove Advisor

    • VHI Health Insurance

      Jul 2021 - now
      Corporate Business Concierge Specialist

  • Licenses & Certifications

    • CPD certified

      Insurance Institute of Ireland
      Jan 2020