Wesley Lowe

Experience

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  Valvoline Instant Oil Change

  Aug 2005 - Jan 2010

  Store Manager

  -Advanced to Senior Technician within one month then promoted within four months to Assistant Store Manager-Promoted to Store Manager; duties included employee productivity management, maximizing billable labor hours, planning and implementing employee schedules, overseeing customer quality assurance-Floor responsibilities included ensuring all customers were getting through timely and within issues and technicians were properly trained and scheduled-Ranked as #1 in national sales-Led sales training classes for employees within Valvoline Show less

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  Firestone Complete Auto Care

  Feb 2010 - Aug 2011

  Manager of Tire Sales

  -Hired as technician; promoted to sales associate within two months;-Customer care including high level of store sales and customer support;-Service automobiles; change oil, filters, make minor adjustments and repairs;-Ensure production line keeps moving and employees are on track;-One month after becoming Manager of Tire Sales, store experienced a 15% increase in tire sales extending to a 39% increase after six months.

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  Sharon Woods Auto Body

  Aug 2011 - Feb 2012

  Service Manager

  Hired to build up automotive service side of business. Responsibilities include consult with owner on best practices; marketing; businesss-to-business sales; manage personnel and work schedules; light accounting. increased sales and profitability in two months and overall technician productivity.

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  Tire Discounters, Inc.

  Feb 2012 - Jun 2018

  General Manager. New Store Coordinator. Field Trainer.

  My job consists of bayflow management, safety compliance, maintaining a clean work area and shop, ordering and keeping track of inventory. I sell automotive services to my customers. I do enjoy my job very much. I also hold a group managment position within our business to business side of the company. I interview and hire new employees. Customer service is my number one goal! I also manage a team of fleet leaders. I have two group leaders and a fleet sales specialist at my side. I help motivate the team and drive our b2b sales up and up. This consists with constant communication between the team and i. I love what i do and who i work for and will always strive to reach the next level! I run two stores and have 30+ employees that report directly to me! I do love being a leader and watching my motivation change the flow of work and the attitudes of employess.... And in the end making my company the most profit that i can!I also open all new stores for Tire Discounters. I provide the opening team with direction and motivation to open a brand new store and make sure that everything is perfect and ready for a profitable open. I delegate and even jump in to make sure daily goals are hit. I brief the team every morning to set goals and debrief every evening to see how we did and what worked. I lead a class once a week. This class is usually anywhere from 4 to 7 students. I teach them on how to win and be perfect on the phones. I enjoy training teaching and motivating my peers because its also a challenge that brings out the best in me and keeps me sharp on my game. I make all learning experiences interactive and informative. We make sure to have a lot of fun and its so much easier to learn while laughing. Show less

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  Lyons Magnus

  Jan 2017 - Apr 2017

  Maintenance Technician

  trouble shoot machines when they would act up. in charge of creating and implementing pm on machines weekly. worked as a team to insure main goal was attained with very little to no down time. Everything from electrical repair to plumbing repair. Diagnosing anything on large machines. engineering ways to get machines to work in a pinch.

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  NRP Tire and Auto Service

  Jun 2018 - now

  Operations Manager

  I am a key part of a management team and oversee high-level HR duties, such as attracting talent and setting training standards and hiring procedures. I also analyze and improve organizational processes, and work to improve quality, productivity and efficiency. I also do all of the B2B sales and maintain the relationships with all fleet accounts. I create and implement safety policies and standards. I study P&L statements weekly to adjust and teach best practices for maximum profitability.