Kristin H.

Experience

• 

  FedEx

  Sept 1997 - May 2009

  Ground Operations

  Courier. Route management. Trace agent. CSR./Ground operations. Management trainee program.

• 

  Best Western Hotels & Resorts

  Jun 2009 - Jan 2011

  Interim Asst GM

  Front Desk Mgr, scheduling, hiring, training staff. Purchasing, Inventory and kitchen mgt. Interim GM during period of rapid change in management.

• 

  HYC LOGISTICS, INC

  Oct 2010 - Feb 2014

  Export Coordinator/ Import Coordinator

  Worked in Import Ops. Brokerage, Trucking and Export Ops- bookings, Scheduling, Coordinating. HYCL handles all your international documentation needs. Our resource materials are constantly revised and updated to keep up with ever-changing documentation requirements.HYCL caters to all your unique cargo-related requirements, from refrigeration to oversize loads. We customize our handling to meet all of your importing/ exporting needs.

• 

  Blu Logistics

  Feb 2014 - Aug 2018

  ​Import Operations ManagerHaz Mat Desk - Account Manager, track/trace, ocean freight, confirm booking rates to disbursement.● Confirming docs to submit to broker for US Customs entry● Dispatching time sensitive freight to appropriate assigned trucker● Working closely with sales force SOP’s to complete ocean/ air shipments, pricing , pick up and delivery.● Continuous Bond Clerk – responsible for obtaining bond queries and submitting bond applications forsingle or continuous bonds.● DG certified for all DG dispatches, adhering to appropriate DG info and MSDS to be on each dispatchComplete U.S. & International Customs Clearance ServicesOcean Import and ExportsFCL and LCL Door to Door, Door to PortHaz/ DG CertifiedBreak Bulk CargoRoll on/Roll OffInternational Import AirTime Sensitive Options Incl. Expedited, Regular & Deferred Delivery Term Options Incl. Door to Door, Airport to Airport, Door to AirportProjects Full Truckloads throughout the lower 48 states iLess than Truckload (LCL) Show less •​ ​Import Operations - ​ ​Freight Forwarders Operations Team memberAccount Manager, track/trace, ocean freight, confirm booking rates to disbursement.● Confirming docs to submit to broker for US Customs entry● Dispatching time sensitive freight to appropriate assigned trucker● Working closely with sales force SOP’s to complete ocean/ air shipments, pricing , pick up and delivery.● Continuous Bond Clerk – responsible for obtaining bond queries and submitting bond applications forsingle or continuous bonds.● DG certified for all DG dispatches, adhering to appropriate DG info and MSDS to be on each dispatchComplete U.S. & International Customs Clearance ServicesOcean Import and ExportsFCL and LCL Door to Door, Door to PortHaz/ DG CertifiedBreak Bulk CargoRoll on/Roll OffInternational Import AirTime Sensitive Options Incl. Expedited, Regular & Deferred Delivery Term Options Incl. Door to Door, Airport to Airport, Door to AirportProjects Full Truckloads throughout the lower 48 states iLess than Truckload (LCL) Show less

  • Lead Import Operations

    Mar 2015 - Aug 2018

  • Import Operations

    Feb 2014 - Aug 2018
• 

  IMC Global Solutions

  Aug 2018 - Sept 2018

  CSR

  The company closed it's internal Import and Customs Brokerage department September 25, 2018. Freight Forwader. Approved Booking Requests at origin, Rate schedules, Track & Trace, Ocean Freight, Accounting, Accessorial Billing, Dispatch Delivery Orders to local Traffic team, All aspects of International Imports, Customs Entry Doc turnover, PO Mgt.

• 

  Indigo

  Nov 2018 - Sept 2019

  CSR Transportation operations coordinator

  • Managed compliancy of enrollment agreements and commercial docs for grain haulers and truckers .• Maintained enrollment and Activity logs in SalesForce via the Indigo Transport digital app platform used by carriers for enrollment . • Successfully managed 50+ loads per day• Resolved shipment issues within 24 hours by analyzing issue and problem solving• Developed relationships with logistics suppliers and customers for seamless execution of daily shipments• Achieve 99% OTD (on time delivery) for all shipments per plan for committed shipments to customers• Support Logistics Supervisors for reports and issue resolution same day• Processed Payment Remittance statements daily for accounting to process next step of payment. • Played an active role in process improvement by providing recommendations and SOP updates Show less

• 

  HYC LOGISTICS, INC

  Sept 2019 - now

  Import Manager