Teyoshe Smith

Experience

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  U.S. Army PEO STRI

  Dec 2009 - Feb 2011

  Trainer/Instructional Designer (Active Security Clearance)

  • Designed and facilitated both virtual and ILT training related to new employee training, SharePoint training, and software applications. • Coordinated with all program managers to assess departmental IT training needs and objectives. • Completed end user needs assessments and skills assessments. • Create and administer training event feedback mechanisms.• Analyzed training results, provided recommendations for training improvement, and integrated changes in curriculum and/or courses. • Provided soft skills training to technical staff, managers, and all Army personnel to build morale and to promote communication within individual departments. Show less

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  Carley Corporation

  Feb 2011 - Aug 2013

  Training Manager/Project Manager (Active Security Clearance)

  • Developed and implemented the company intranet site in SharePoint Designer to act as an online University to store all training assets developed or acquired by our team for sharing to the business.• Conducted a company-wide analysis to identify training gaps and solutions for new employees and legacy employees an addition to training action plans. • Conducted training classes for up to 300 onsite and remote employees per session (via WebEx , GoToMeeting, and LiveMeeting)• Identified and documented processes, KPM, and work instructions for the Training Department.• Developed and organized training content including lesson plans, training manuals, job aids, CBTs, Storyboards, and PowerPoint presentations.• Conducted needs analysis to identify training needs.• Maintained and developed technical documents to include SOPs and instructional training materials.• Created and managed course evaluations to implement remedial interventions or conduct an analysis of the original training asset.• Collaborated with Graphic Artists to design and implement media for training material.• Conduct internal audits to prepare for ISO 9001external yearly audit.• Conducted Train-the-Trainer courses company-wide.• Consulted with leadership to identify training needs and curriculum.• Provided support as SharePoint Administrator to manage permissions, list, libraries, and customizations.• Established training courses in LMS and develop training courses in an Authoring Tool (Captivate).• Assigned, monitored, tracked, and, analyzed trainings in an LMS (MindFlash). Show less

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  American Express

  Aug 2013 - Dec 2013

  Instructional Designer (Remote) – 3 month contract

  • Partnered with subject matter experts (SME) in development, implementation, and evaluation of web-based training programs.• Managed multiple projects, deadlines, communicated with stakeholders, and collaborated in a team environment as well as independently (as needed) on assigned projects.• Utilized e-Learning tools such as Captivate and Articulate to produce interactive, engaging, and effective online courses.• Developed course materials, including outlines, scripts, storyboards, road/curriculum maps, facilitator guides and student manuals, job aids, quick reference guides, online courses, and assessments/evaluations.• Maintained weekly project reports an in an internal database, and delivered status updates to the supervisor and SME. Show less

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  LexisNexis Risk Solutions

  Jan 2014 - Mar 2020

  Scrum Master/Design Project Manager

  • 5+ years of progressive HANDS-ON experience facilitating a project team on software development and deployment of an online University.o Experience with Software Development Lifecycle (SDLC)• Facilitates continuous improvement for team velocity by incorporating capacity planning into sprint planning sessions.• Coaches teams and stakeholders on how to use scrum framework effectively and the agile methodology for continuous improvement within the organization and deliverables for each project.• Collaborates effectively with an “offshore” team to ensure that the team is fully engaged and • Act as a leader to the core development team by using effective communication and coaching techniques to build a comfortable and productive team environment.• Organizes and facilitates daily scrums, daily stand-ups, retrospectives, sprint and release planning, demos, burn down tracking and meetings to monitor project and remove all impediments • Facilitates transparency of metrics, impediment removal, collaboration, and coordination for two project teams.• Lead the teams to self-organization, cross-functionality and continuous improvement for Agile adoption.• Acts a Product Owner:o Creates and maintains product backlog with user stories within a two-week sprint time box o Manage product backlog in the JIRA software and create user storieso Identifies the priority of tasks, scope, and objectives with the help of the development teamo Acts as SME for the product/s and ensures that the definition of done is established and executed on all levels Show less

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  Capital One

  Jul 2021 - now

  • Agile Delivery Lead

    Apr 2020 - now

  • Agile Delivery Lead, Manager

    Jul 2021 - Mar 2023
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  Bite by Bite & Co.

  Jun 2022 - now

  Chief Executive Officer