Kevin Gao

Experience

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  Intel

  Jul 2004 - Apr 2008

  Product Reliability and Quality Engineer

  Responsible for new chipset qualification, collaborate with design team to understand and identify quality & reliability risk, then accordingly define quality plan and testing strategy.Develop testing SW with C, C++, conduct quality and reliability testing and failure analysis, reveal the root cause and work with R&D to improve design, ensure to push new product with high quality to market on schedule;Perform customer return analysis, figure out root cause and provide effective support on quality and reliability issue. Show less

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  诺基亚

  May 2008 - May 2010

  Supplier Chain Project Manager

  ODM Business Mode：Supply Chain Project Manager is accountable for E2E supply chain readiness (material, cost, production and manufacturing…) and continuous drive improvement of production efficiency, quality and cost to ensure the constant production with best business output.1) Collaborating with R&D to facilitate design improvement via FEMA, PFEMA process, ensure an optimal and feasible design for production.2) ODM Supplier Management: cooperate with supplier on product plan, build production line, testing plan; implement trail run and coordinate R&D and supplier to fix factory blocking issue; ensure production quality, capacity and delivery schedule, and facilitate NPI and smooth rump up.3) Responsible for production planning, logistic setup, tooling capacity planning and management, and secure smooth, design build, NPI and ramp up.4) Continue to reduce the MFR and manufacture cost, driving sourcing team to ensure cost target negotiation and material availability. Show less

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  微软

  May 2010 - Nov 2016

  Senior Quality Product Manager

  Quality Authority in Program Operation, make program level decision on schedule, cost, milestone and business case... be accountable and responsible for ensuring product E2E Quality and User Experience.Resource allocation and management in program from Quality, Supply Chain quality and Care, lead cross functional / organizational team for target setup, strategic quality planning, testing execution, risk management and provide statistical / analyzed data for fact-based decision in program and communication with senior lead team.Plan and facilitate product user experience evaluation on HW and SW, provide quantitative and qualitative data to influence & drive user experience improvement. Responsible for loop study on customer complaint and field return (top repair issues) for further improvement. ODM Supplier Management: build up Nokia ODM quality management process, ODM supplier selection and audit from quality responsible perspective; build and promote ODM suppliers’ management system and process, ensure compliance and delivery quality. Taking full responsibility on ODM product quality with whole life cycle from product concept, design, NPI, mass production and consumer feedback.Achieved best quality record of field return in different product category, feature device, 1st Android Device ...As leader to drive working process and quality governance mode development and improvement. Show less

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  富士康

  Dec 2016 - May 2020

  Nokia Branded Business and Products- Accountable for Quality Assurance Operation and secure Nokia Branded Business with excellet deviliery quality - Define Nokia Brand Business quality strategy and measurable targetes / KPI according to business & profit targets. - Develop product quality management system and process, set up consistent quality standards and compliance, ISO Certification...- Manage 60 employee team with following capability # Product Quality Management# SW Quality Assurance # India SW Validation and Testing# HW Testing and Validation# Consumer Trial# Supplier Quality Management # Quality Standard, Certification# Quality Management System# Care OperationAchievement: Delivered 10+ Nokia Branded products (Feature & Smart Phone ~ 200M+ volume ) with excellect product delivery quality: Field Return Rate and Warranty Cost. Show less Nokia Branded Business & Products- Built up product quality management team and be accountable and responsible for product E2E delivery quality (concept, development, mass production and In-Market), including HW, SW, Usability, Consumer Trial...- Define of quality strategy targets & KPI and authority of product quality approval and trad-off decision.- Create and optimize quality management process to adapt into agile product development.- Develop product quality management team's capacity and competence to fulfill business growing.Achievement: - Built Up mature product quality managment team with 30 employee (18 direct reportd employee and 12 dot reported employee from other R&D center)- Delivered 10+ Nokia Branded products (Feature & Smart Phone ~ 200M+ volume ) with excellect product delivery quality: Field Return Rate and Warranty Cost. Show less

  • Head of Quality Operation at Foxconn

    Dec 2018 - May 2020

  • Head of Product Quality Management

    Dec 2016 - Dec 2018
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  罗技

  May 2020 - now

  Senior Manager, Quality Office and Systems at Logitech

  Accountable of developing and implementing the Logitech consumer oriented qualitymanagement system, host all relevant quality management and testing standards.Driving all cross functional quality and consumer related tools and process with a deep focus on data and analytics while fostering a Continuous Improvement Culture and Strategy across Logitech.Developing dashboards, scorecards, metrics and communication strategy that help the business improve decision making, quality and portfolio. Establishing and Operating the User Trial across Logitech, bring consumer voice into our products to drive positive improvement prior to product launch. Show less