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Smita Gargote

Smita Gargote

Intern

Followers of Smita Gargote304 followers
location of Smita GargotePune, Maharashtra, India

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  • Timeline

  • About me

    L2 Support Engineer at IBM India Private Limited

  • Education

    • University Of Pune, PES's Modern College of Engineering

      2009 - 2012
      Master of Computer Applications (MCA)

      Activities and Societies: Best Student and Best Outgoing Student from MCA Dept (2011-12); Student Placement Co-ordinator of MCA Department (2011-12); Selected as Cultural Secretary (2010-2012); Member of "Spandan - The Art Beat", Arts circle of college working in Arts, Acting, Dance, Backstage, Direction, Administrative work and Overall Management; Purushottam Karandak; Firodia Karandak; M-Pulse (Techno-management event); National Level Seminar on “Information Security and Cyber Crime” (Organization team)

    • SNDT University, MKSSS's K. B. Joshi Institute of IT, BCA College, Pune

      2006 - 2009
      Bachelor of Computer Applications

      Activities and Societies: 4th Rank Holder in college during BCA; Top 30 contestants for Tejaswini Contest 2008 (Best Student of the SNDT University); General Secretary (2007-08); SNDT Youth Festival (Skit, Mime, Debate, Elocution, Rangoli, Folk Dance, One Act Play, Spin-a-yarn, etc.); Aavishkar 2008 and 2009 (Organization and participation); Guest Lectures, Exhibitions and Functions (Organization Team); Traffic Control Volunteering Team (2008)

    • Abasaheb Garware College, Pune

      2001 - 2003
      HSC Science

      Activities and Societies: National Children’s Science Congress - 2001 (Volunteering)

    • Symbiosis Secondary School, Pune

      1998 - 2001
      SSC

    • St. Philomena's Convent High School, Nasik

      1989 - 1998

  • Experience

    • Autodesk

      Jan 2012 - Jul 2012
      Intern

      Worked on integration of existing web pages in a desktop based 3D modeling software developed by Autodesk making use of HTML, CSS, Javascript and Jquery. Working on front end development of a web based 3D modeling software using Google Closure, HTML, CSS, Javascript and Jquery.

    • Symantec

      Aug 2012 - Oct 2015
      Technical Support Associate

      • Providing Technical support to customer from all around the globe on Symantec product NetBackup 7.5 – an enterprise level server backup software• Troubleshooting and configuration of NetBackup installation, upgrade, configuration of devices, policies, backups and restores, disaster recovery, SLP, OST, NDMP and OpsCenter,

    • Veritas Technologies LLC

      Oct 2015 - Nov 2016
      Technical Support Engineer

      • Providing Technical support to customers from all around the globe on Symantec’s enterprise level server backup software product - NetBackup version 6.5 and above via remote administration• Installation, configuration and troubleshooting of NetBackup on multiple platforms including Windows server 2003, Windows server 2008, Solaris 10, RHEL linux, AIX, Suse Linux, HP-UX, Windows 2012, etc. • Installation of NetBackup servers and clients of Windows and Unix based servers• Upgrade, Pre and post upgrade issues on NetBackup servers• Configuration of backup policies with schedules for server initiated, user initiated backups and archives• Handling configuration of devices like tape libraries, disk arrays, VTLs, Open storage solutions (OST)• Troubleshooting Backup and restore issues of various file servers and NDMP servers• Disaster recovery and catalog recovery• Installation and troubleshooting of NetBackup OpsCenter • Configuring and Maintaining reports and alerts of backups and errors• Gathering, reading and analysis of logs of NetBackup processes to find root cause of the issue• Working on NetBackup core issues, including Storage Lifecycle policies (SLP)• Troubleshooting issues related to NetBackup with Microsoft Exchange 2008+, Microsoft SQL database 2005+, Microsoft Sharepoint, Veritas Enterprise Vault 10+, VMWare 5.1+, Oracle• Configuring and working on issues related to backup and restore (with GRT) of Microsoft Exchange 2008+• Configuring backups for Microsoft SQL database backups and restores along with troubleshooting of the same using scripts• Working on issues related to Microsoft Sharepoint configuration and backups• Configuring and troubleshooting backups of Veritas Enterprise Vault through NetBackup• Configuring and troubleshooting basic VMWare backups• Mentoring the new team members on NetBackup core and options as well as case management and processes Show less

    • IBM India Private Limited

      Jan 2017 - now
      L2 Support Engineer

      Working as a Level 2 support engineer for IBM's backup product - IBM Spectrum Protect (formerly known as Tivoli Storage Manager)

  • Licenses & Certifications

    • Symantec Technical Specialist - Symantec NetBackup 7.5 for Unix

      Symantec

    • Symantec Technical Specialist - Symantec NetBackup 7.5 for Windows

      Symantec

    • TSE Accreditation for Tools, Process & Professional Skills

      Symantec

  • Honors & Awards

    • Awarded to Smita Gargote
      Applause Level 2 Symantec Oct 2015
    • Awarded to Smita Gargote
      WOW award Symantec Sep 2015
    • Awarded to Smita Gargote
      Applause Level 2 - Feb 2014

  • Volunteer Experience

    • Volunteer/Actor/Backstage Artist

      Issued by Athang Natya Nirmitee on Aug 2013
      Athang Natya NirmiteeAssociated with Smita Gargote

    • Volunteer

      Issued by K. B. Joshi Institute on Aug 2009
      K. B. Joshi InstituteAssociated with Smita Gargote

    • Fire Warden

      Issued by VIVO Healthcare on Jun 2015
      VIVO HealthcareAssociated with Smita Gargote