Emma Pontious

Experience

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  Legal Services of South Central Michigan

  May 2007 - May 2008

  Pro Se Clinic Supervisor

  • Responsible for intake, conflict checking, and maintaining the client database.• Guided clients through the filing of no-fault asset-less divorce.• Communicated the law and court proceedings to clients.• Empowered indigent clients to complete the divorce process in pro per.• Drafted and revised client facing informational materials.

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  Synergy Legal Staffing

  Aug 2008 - Apr 2012

  Contract Attorney

  • Analyzed documents for responsiveness and privilege elements as part of the discovery process.• Provided leadership for fellow contractors and quality control specialists. • Wrote targeted QA searches, developed QA workflows, and managed QA process for several large projects. • Created reports on a daily basis that track and quantify team progress. • Assembled teams to handle specialized workflows. • Developed knowledge and skill using various document platforms as well as Microsoft Excel. • Strong multi-tasking skills allowing for work on simultaneous multiple projects (2-3) at a time. • Structured workflow and was responsible for distributing protocol updates to the team. • Evaluated other contractors, monitored their work, and provided them with performance-based feedback. Show less

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  Huron Consulting Group

  Apr 2012 - Dec 2015

  • Communicate with clients and outside law firms to set expectations and goals for the project including deadlines, staffing, and budget considerations. • Draft and edit training materials for teams of contractors. • Design workflows and processes for projects based on the individual client's needs and the dynamics/resources of the team. • Responsible for leading teams of 14-40 contract attorneys• Coordinate staffing and resource needs across various projects. • Create and manage scalable quality assurance processes in a detail-oriented environment. • Leverage resources to create efficiencies from an individual workflow level up through a process level. • Gather, analyze, and report data to clients about accuracies, efficiencies, and team output. • Actively monitor work output and maintain flexibility to change or adapt processes as client's needs change. Show less

  • Associate - Project Management - Huron Legal

    Aug 2014 - Dec 2015

  • Review Specialist/Team Lead - Huron Legal

    Apr 2012 - Aug 2014
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  Consilio LLC

  Jan 2016 - Oct 2017

  • Discovery Consultant

    Jan 2017 - Oct 2017

  • Project Manager

    Jan 2016 - Jan 2017
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  Epiq

  Oct 2017 - now

  • Manager of Client Services, eDiscovery Managed Services at Epiq

    Feb 2019 - now

  • Project Director

    Oct 2017 - Feb 2019