Sebastian Bradley

Experience

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  Mountain Motors, Stratford, New Zealand

  Jan 2008 - Sept 2010

  Parts Advisor
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  Capital City Ford and Mazda, Wellington, New Zealand

  Sept 2010 - Oct 2011

  Parts Advisor
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  City Ford Melbourne

  Oct 2011 - Jan 2012

  Parts Advisor
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  Audi Melbourne, Zagame Automotive

  Jan 2012 - Feb 2013

  Parts Advisor
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  Audi Downtown Vancouver

  Feb 2014 - Feb 2016

  Parts Advisor

  • Develop and maintain effective Parts Department processes to ensure internal and external customer satisfaction.• Action all internal and wholesale parts quotes/inquiries• Submit all parts warranty and return claims within the required time frame to receive maximum credit. • Establish and maintain a balanced inventory that ensures customer’s needs are met. • Follow up on all customer requests.• Ensure wholesale compensation and obsolescence criteria are met and obtained. • Ensure all incoming Parts are checked for conformity and price and return any non-conforming or damaged part with credit request or insurance claim.• Develop and implement sales forecasts for the Parts business.• Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements. Show less

• 

  Audi Downtown Vancouver, Dilawri Group of Companies

  Feb 2015 - Mar 2022

  Parts Manager

  • Develop and maintain effective Parts Department processes to ensure internal and external customer satisfaction.• Action all internal and wholesale parts quotes/inquiries• Submit all parts warranty and return claims within the required time frame to receive maximum credit. • Establish and maintain a balanced inventory that ensures customer’s needs are met. • Follow up on all customer requests.• Ensure wholesale compensation and obsolescence criteria are met and obtained. • Ensure all incoming Parts are checked for conformity and price and return any non-conforming or damaged part with credit request or insurance claim.• Develop and implement sales forecasts for the Parts business.• Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements. Show less

• 

  Granville Toyota

  Apr 2022 - now

  Parts Manager

  • Develop and maintain effective Parts Department processes to ensure internal and external customer satisfaction.• Action all internal and wholesale parts quotes/inquiries• Submit all parts warranty and return claims within the required time frame to receive maximum credit. • Establish and maintain a balanced inventory that ensures customer’s needs are met. • Follow up on all customer requests.• Ensure wholesale compensation and obsolescence criteria are met and obtained. • Ensure all incoming Parts are checked for conformity and price and return any non-conforming or damaged part with credit request or insurance claim.• Develop and implement sales forecasts for the Parts business.• Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements. Show less