Moustapha Zaalouk

Experience

• 

  The App Concept

  Jan 2013 - Jan 2014

  Social Media Marketing Specialist
• 

  TAC UNIVERSE

  Aug 2014 - now

  Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly initiatives to internal and external stakeholdersDevelop new business with existing clients and identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with sales team to identify and grow opportunities within territoryAssist with challenging client requests or issue escalations as needed Show less

  • Chief Business Officer

    Apr 2022 - now

  • Chief Executive Officer

    Apr 2020 - Apr 2022

  • Chief Marketing Officer

    Apr 2019 - Apr 2020

  • Chief Operating Officer

    Jun 2018 - Apr 2019

  • Head Of Account Management

    Jun 2016 - Jun 2018

  • Senior Account Manager & Head of Social Media Department

    Aug 2014 - Jun 2016
• 

  Giftopiia

  Apr 2022 - Mar 2024

  Chief Business Officer