
Peter Thell
Fraud Investigator

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About me
District Manager at DICK'S Sporting Goods
Education

Metro State University
-BS Business Administration
Experience

Hennepin County
Dec 1997 - Oct 2003Fraud Investigator Performed criminal investigations pertaining to welfare fraud, fraud prevention investigations, and administrative disqualification process. Interviewed the complaining party, the accused, witnesses, and others in the community. Gathered, preserved, and analyzed facts and evidence. Drafted and conducted search warrants; served subpoenas; recorded statements and testimony; prepared reports concerning offenses to provide sufficient evidence for determination of guilt in prosecution of charges. Prepared and presented investigated cases to the Hennepin County Attorney, Administrative Hearings Officers, and financial workers. Prepared and coordinated evidence for courtroom presentations. Traveled throughout the jurisdictional area and observed activity and people at the investigative site. Testified in court and other hearings. Read and entered data on computer systems, used LAN system and wrote reports using dictation and word processing systems. Investigated over 625 felony level Economic Assistance theft investigations resulting in identification of an estimated $4,200,000.00. Conducted over 600 Economic Assistance fraud prevention investigations. These investigations are all considered Confidential according to the Minnesota Government Data Practices Act. Supported Federal, State and local police agencies with multi-jurisdictional investigations. Selected over peers to conduct more complex investigations, which involve the financial exploitation of venerable adults. Member of the Economic Assistance Administrative Appeals Process Team. Member of the Forensic Investigation Team Show less

Medtronic
Oct 2003 - Mar 2005Facilities Manager Managed all day-to-day facilities operations in a corporate environment. Successfully interacted with people at all levels including top-level executives. Oversaw a staff of 22 maintenance mechanics, receptionists, and multi-skilled customer service representatives. Conducted performance reviews of direct reports providing positive and negative feedback to improve performance. Managed and assisted with planning an annual budget of over $11,000,000. Completed quarterly financial and employee complement forecasts. Created and maintained a productive environment enabling the delivery of various facility services. Empowered and utilized team to carry out operational responsibilities. Planned and managed all aspects of performance management systems and work schedules. Worked cross functionally with peers to develop consistent practices related to staff development, performance management, client quality programs, cost management and the promotion of Business Shared Services. Participated in the assessing, planning, selling, and delivering current and additional value-added services. Interacted with various support groups to ensure regulatory and compliance systems and processes are implemented. Interacted with other resources as necessary to provide comprehensive facility service support. Recommended and implemented new technologies, quality standards and procedures. Show less

Target
Oct 2005 - Jan 2011General Manager- Managed both a low volume general merchandise Target and ultra-high volume Super Target leading all aspects of business including financial, operations, and employees. - Lead diverse team of over 300 employees and 13 managers towards maximum profit, sales, productivity, market share, guest loyalty and team member engagement. - Lead store in sales volume of $75 million (in top 50 in total sales for company). Increased store sales by over 3% annually. - District People Development Co-Captain - Highly successful with team development to ensure the district had a strong pipeline of talent for future success. -District Recruiting Captain. Established solid recruiting strategy within the market that selects, develops and retains talented executives. Duties included Career Fairs, applicant screening, applicant interviews, information sessions, mock interviews, and guest lecturing. -Assessed and selected top talent at all levels by developing business leaders using impactful talent management tools, including setting leadership expectations and using monthly leadership statuses with direct reports. - Directly supervised, trained and promoted three Executive Team Leaders (Assistant Store Manager) to Store Team Leader (General Manager) and mentored multiple Executive Team Leaders throughout the organization.- Conducted performance reviews of direct reports providing positive and negative feedback to improve performance. - Conducted monthly safety meetings with store team ensuring compliance with all company, state and federal safety regulations to prevent team member and guest accidents and injuries. - Earned “Golden Contribution Performance Award” for superior achievement in: exceeding sales goals, payroll expenditures and maximizing profit dollars. - Built and maintained community partnerships through active volunteer program with store team. Coordinated multiple projects that had over 50 volunteers each. Show less

Best Buy
Jun 2011 - May 2014General ManagerResponsible for the overall performance of a retail store delivering on the customer experience, employee experience, and financial growth to maximum sustainable profitability. Leads management team in attaining key business metrics such as sales, productivity, safety, attendance, retention and customer satisfaction. Responsible for employee relations, enforcing company policies and procedures, ensuring that employees are valued, safe, and feel empowered to serve their customers, assessing employee and supervisor training and development needs. Responsible for recruiting and hiring world class employees and casting them into appropriate roles, ensuring that they are fully trained, and are empowered to serve their customers.. Oversees the performance review process for employees, conducts performance evaluations, leads onboarding of new hire employees. Conducts regular store meetings, attends District/Territory meetings, participates in special projects/initiatives as assigned, and performs other duties as assigned. Show less

DICK'S Sporting Goods
Jun 2014 - nowResponsible for achieving Company objectives in sales performance, profit contribution and profit and loss control by overseeing the operational aspects of the store, along with managing the sales efforts of the store. Drives sales through customer service and report analysisDevelops payroll plans and monitors payroll daily to ensure the plan is met.Ensures the efficient day-to-day operation of the store.Upholds company standards for merchandise presentation.Participates in the recruiting, interviewing and hiring for hourly and salaried associates.Issues appropriate counseling and disciplinary action to those associates who fail to meet performance standards.Ensures compliance to all guidelines involved with safety, loss prevention and cash handling procedures. Show less
District Manager
Jul 2017 - nowStore (General) Manager
Jun 2014 - Jul 2017
Licenses & Certifications

Certified Welfare Fraud Investigator
United Counsil on Welfare Fraud
Food Safety Manager
The National Registry of Food Safety ProfessionalsMay 2008
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