Katri Suokas

Experience

• 

  UPM-Kymmene

  May 2010 - Aug 2010

  Order Fulfillment Specialist

  Internship in SC paper team that was handling order fulfillment and production planning of four UPM’s paper machines in Finland. I was responsible for the whole life cycle of orders. Tasks included answering inquiries, confirming orders and following up order completion and transports for international markets in Europe and North America.

• 

  Metso Minerals

  Mar 2011 - Nov 2012

  Logistics Coordinator / Customer Support Trainee

  Part-time during studies and full-time on summers and from May 2012 on after I graduated. My tasks included sales order confirmation, general customer correspondence, order completion follow-up, handling dispatch routines and documentation for deliveries mainly to Russia, delivery bookings and documentation, invoicing orders and deliveries in SAP for customers in international markets.

• 

  BillerudKorsnäs AB

  Dec 2012 - Apr 2014

  Planning and controlling deliveries from paper mills in Finland to continental Europe. Vessel bookings to Germany and Belgium and railway bookings to Italy. Managing inventory levels at mills and terminals and working as a part-time ERP system super user. I worked with international customers in Europe. Order handling and confirming, rough planning the orders for two packaging paper machines, answering inquiries and handling general customer service duties. I worked with international customers in Europe.

  • Delivery Planner

    Sept 2013 - Apr 2014

  • Lead Planner

    Dec 2012 - Aug 2013
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  Sanofi

  May 2014 - now

  The Sanofi Netherlands Pivot (NLP) is a part of Sanofi Global Tax Organization. NLP acts, alongside the other Sanofi Pivots, as the link between Plants, DCs and markets. The Pivots facilitate and ensure appropriate control and automation of financial flows.I was responsible for managing the end to end processes from a systems and solutions perspective for all product financial flows within NLP scope. I held a major role in the implementation of SAP S4HANA ERP system in July 2018, where Benelux were a part of the pilot phase. I participated in initial design, master data migration, SITs and UATs, and acted as a business key user for both Intercompany and Material Master Data Management since the implementation.Systems and solutions support:- Act as Intercompany and Material Master Data Key User for Sanofi Benelux: offer first line support for users with system related issues, initiate, coordinate and test system evolutions and minor projects, communicate business requirement to internal and external ITS teams, organize trainings for users- Support ERP rollouts globally (perform UAT, non-regression testing, end user training and hypercare after implementation)- Cooperate with colleagues on global level to ensure Shift core model functionality and continuous improvement Master data:- Master data set up, maintenance, validation and accuracy, data cleansing- Responsible for master data and system readiness for new and changed product flows - SOP and work instructions creation and maintenance - Training new usersFlow monitoring:- Manage monitoring operations, for connected and disconnected suppliers and customers to ensure that flow automation is running correctly- Represent NLP in operational context with regards to system interfaces with the supplying plants, DCs, the Sanofi pivot organizations and customers in a global environment- Manage and maintain library of System Interface Configurations Show less Customer Service Representative at Sanofi Genzyme Global Customer Service for EMEA region. Responsible for end to end customer support, order processing and shipping. - Main contact for intercompany markets, Third Party Distributors and Humanitarian Aid board.- Order management for Middle East/Africa markets: process orders, prepare export documentation, ship and invoice in compliance with contracts/Good Distribution Practice. - Product availability management: cross check with forecast and demand planning to secure coverage. - Act as a SME for Rapid Response DRP tool Show less

  • Key User Lead - Intercompany Product Flow Referential

    Mar 2023 - now

  • Master Data and Flow Monitoring Analyst - EMEA & NA

    Mar 2017 - Feb 2023

  • Global Customer Service, EMEA

    May 2014 - Mar 2017