Alexandre Marrot

Experience

• 

  Schlumberger

  Sept 1998 - Nov 2005

  Project managementCustomer focuss Located in Madrid

  • Business Engineer

    Jan 2004 - Nov 2005

  • Head of Technical Dpt.

    Mar 2001 - Dec 2003

  • Customer support Engineer

    Sept 1998 - Mar 2001
• 

  Parkeon

  Dec 2005 - Apr 2007

  Program Manager
• 

  Thales

  May 2007 - May 2008

  Site Manager

  As site manager, I was responsible for the local deployement and installation team in the framework of a major project several millions dollars worth

• 

  Xerox

  Jun 2008 - Jan 2017

  Head of Customer Service

  Being in charge of customer services, I am managing about 80 people doing aftersales, deployment projects, technical assistance, and sales in Public Transportation Industry. The customer services include a cost center and a profit center, managed by three service managers and a business engineer reporting to me. The customer services turnover generates several millions Euros of turnover, increasing continuously since I took it in charge.

• 

  Conduent

  Jan 2017 - Oct 2018

  Services and maintenance director
• 

  Flowbird Group

  Feb 2019 - now

  • Managing Director

    Jan 2024 - now

  • Director Of Customer Service

    Feb 2019 - Jan 2024