
Sue Kent MTPI
Team Secretary - Building Surveying

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About me
Block Property Manager @ Parkfords Management Ltd | MTPI Qualified
Education

Northfleet School for Girls
1981 - 1987
Experience

King & Co
Mar 1988 - Sept 1993Team Secretary - Building SurveyingDealt with all incoming correspondence and was the first point of contact for email and telephone enquiriesProduction of outgoing correspondence, formatting documents, preparing correspondence, raising fee invoices, organising lunches, screening all incoming correspondence.Preparation of legal documentationMinute takingTravel and diary organisation
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King Sturge & Co (formerly King & Co)
Sept 1993 - Jun 2011PA to Equity Partner for National Building Surveying (Equity Partner\Exec Board Member)PA to the Equity Partner of the department who was also a member of the UK Executive Board.Duties include extensive diary management, arranging travel and accommodation (UK and international), organising meetings and associated duties (minutes, agendas and meeting packs), typing (audio and copy typing), creating presentations, screening telephone calls, emails and post, organising lunches and other ad hoc requests.I also provided PA support to two Partners based in the Building Surveying division of the department which involved a large amount of diary management, organising meetings, typing and formatting documents, preparing correspondence, raising fee invoices, organising lunches, screening all incoming correspondence and other ad hoc requests.In addition, I also performed the role of office manager/business development analyst which included the supervision of the administration team, payment of all supplier invoices for the department and the other south east offices, and act as IT co-ordinator for the department.Responsible for the development of client categorization including analysis of client fee income and instruction types. Assisted in the identification of potential target clients and formulation of development strategies.Maintaining up to date key client reports.Central point of contact for National Building Surveying Group client information.Continue to develop a strategy for marketing information preparation, targeting and release on an annual programmed basis. Coordinate of key client events.Assisted in the preparation of pitches and presentations for the Group.Development of standard documents and methods of presenting information to clients including the delivery of reports, schedules etc. as well as fee proposals.Developed and maintained group, regional and service line capability.Management of Group intranet site. Produce regular updates to the Group on the above activities. Show less

Jones Lang LaSalle
Jun 2011 - Oct 2015PA to Lead Director & Chief Operating Officer - Buildings & ConstructionBased in Buildings & Construction, I assist the Chief Operations Officer with respect to Finance, Human Resources, Office Infrastructure, IT, Health & Safety and Marketing\Business Development for three separate businesses being Project Management, Cost Management and Building Surveying consisting of over 130 No. staff.Full PA support to the Lead Director of Buildings & Construction including extensive diary and travel management. Preparation of correspondence\presentations.Forecasts, revenue tracking and reconciliation, revenue reports, accrual tracking. Reporting on work in progress and reporting and chasing debtors. Responsible for authorising coding and correct authorisation of all third party payments. Responsible for the day to day management of support and administration staff. Principal contact for HR on all issues including new starters and leavers, performance review processes and procedures.Dealing with day to day office infrastructure issues.Principal IT contact dealing with day to day IT issues for the three businesses.Responsible for overseeing marketing and business development including the production of high level pitch documents. Show less

Dukelease Properties
Oct 2015 - Oct 2016Executive Assistant to CEOResponsibilities include the following:• Full ownership of diary management and meeting organiser including preparation of the following day’s tasks.• Extensive complicated worldwide travel arrangements• Email management of personal account.• Liaison with in house Project Team on email inbox/meetings/new business.• Liaison with accountants for business and personal accounts, tax returns.• Overseeing office staff.• Liaison point for CEO family and issues related to home.• Event planning – including liaising and working with other PA’s in the business.• Arrangement of the following for CEO and his family:Holidays, Sports Trips including World Cup Football & Rugby, Champions League, European games, Olympics, Golf Events – Conferences including MIPIM, LREF, MAPIC, BCSC, Residential Conference.• Management of 3 Centenary Seats and 2 Season Tickets at Tottenham Hotspur, 3 Wembley Debenture seats, memberships of numerous golf clubs. • Management of personal bank and credit card accounts. Show less

CBRE
Dec 2016 - Dec 2021PA
PS&B | Parsons Son and Basley
Jan 2021 - Oct 2023Property Management
Dec 2021 - Oct 2023Property Manager
Jan 2020 - Oct 2023Property Administrator
Jan 2021 - Dec 2021

JCF Property Management
Oct 2023 - May 2024Block Property Manager
Parkfords Management Ltd
Jun 2024 - nowBlock Property Manager
Licenses & Certifications

Professional Diploma in Marketing
CIM | The Chartered Institute of Marketing.webp)
AIRPM
The Institute of Residential Property Management (IRPM)Dec 2022
Professional Certificate in Marketing 2008
CIM | The Chartered Institute of Marketing.webp)
Level 2 Foundation Course - Leasehold Management
The Institute of Residential Property Management (IRPM)
MTPI
The Property InstituteJan 2025.webp)
Level 2 Foundation Course - Build to Rent
The Institute of Residential Property Management (IRPM)
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