Shelby Richardson

Experience

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  Atlas Copco

  May 2016 - Aug 2016

  Proposal and Support Intern

  - Created proposals for custom engineered manufacturing systems and associated cost analysis- Analyzed market conditions for engineered solutions with a team and reduced cost without compromising quality by eliminating repetition and waste- Refined cost analysis tool that creates budgets and reports for application centers globally by troubleshooting and revising Excel macro formulas

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  General Motors

  May 2017 - Aug 2017

  Coatings Lab Intern

  - Developed project to reduce plant downtime by filming instructional videos for complex maintenance tasks- Standardized paint shop maintenance procedures by consolidating existing technical materials and creating a distribution system to prevent redundancy across all North American production plants- Lock-out safety training certified

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  Walt Disney World

  May 2018 - Dec 2018

  Workforce Management Data Analytics Intern

  - Increased accuracy of labor metrics and forecasts by improving an R program using linear programming models, data processing, and data analysis- Validated the program with clients and partners to improve results and expand departmental value- Communicated the scope of the project and the decision reasoning to another team on a similar project- Researched and tested alternative program models and optimization methods to reduce runtime- Participated in and presented at Datathon, a 24-hour competition to create a proof of concept of a solution to a business problem by leveraging existing data and new technologies Show less

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  Walt Disney World

  May 2019 - now

  - Built and launched an end-to-end weekly staffing forecast utilizing Microsoft Power Query to provide labor managers with a detailed picture of their current labor situation, future needs, and key metrics in one place- Remodeling the SAS-based DVC daily housekeeping forecast into a fully-automated Python and SQL workflow to maintain usability as SAS is no longer supported- Transforming the non-DVC weekly housekeeping forecasting algorithm into a fully-automated Python and SQL workflow built to easily accommodate frequent end-user adjustments- Assessed staffing gaps for six animal welfare teams by using historic data to compile and present a recommended headcount for the first time in the teams’ history Show less - Designed and piloted a shift-based staffing system driven from hypothetical business metrics to provide immediate, customizable forecasts to operational managers- Built and sustained new post-COVID-19 forecasting methodology and infrastructure for all transaction, guest count, and hospitality metrics at all WDW parks and resorts, which is currently the primary method of driver forecasting- Managed creation and roll-out of cross-departmental hiring dashboard to improve data access and ensure consensus among multiple departments Show less

  • Workforce Analytics Manager

    Sept 2023 - now

  • Senior Workforce Analyst

    Aug 2022 - Sept 2023

  • Labor Transformation Analyst

    May 2019 - Aug 2022