Md. Atiqul Islam, EEE, CSPO®

Experience

• 

  UCE Telecom Solutions Ltd.

  Apr 2007 - Sept 2007

  Telecom Supervisor

  Responsibility:• MW Link Hardware Installation & Commissioning (Ericsson’s Mini-Link E)• Supervise MW Antenna Alignment• Execute BER Test of MW Link• BTS Installation (Ericsson’s GSM RBS-2206 V2)• Line-Of-Site Survey• Documentation & Acceptance

• 

  Grameenphone Ltd

  Oct 2007 - Jul 2017

  • Manage Technology Data & Digital Services with an end to end perspective and to ensure delivery of Services• Performance management through network Performance analysis and recommendations, correlation fault/network issues with customer perceptions and solution proposition• Drive and follow up producing guideline along with technology teams to improve data service & maintain desired network KPIs/KQIs• QoS management of service in the networka. Identification of service degradation and recommendation in improvementsb. Improvements plan execution with relevant stakeholder in achieving yearly KPI targetsc. Network KPI & KQI update in quarterly & monthly interval• Service Performance analysisa. Performance alarm generation and resolution with stakeholdersb. Chronic cell performance management process enhancement• Network Impact Analysisa. Pre-post analysis in network feature evaluation in Radio, Core, Transmission, IN etc.b. Network planned work impact analysisc. New product network impact analysisi) Different network performance enhancement initiatives and driveii) Involvement with commercial team on customer experience assessment and enhancement initiatives• New technology /3G deployment KPI management & performance evaluation process generation and 3G project KPI performance acceptance• Follow-up with stakeholders and drive them for quicker resolution of problems/performance degradation and follow up till the issues are closed• Assist/implement project and activity assigned by departmental head and/or technology management কম দেখুন • Manage Technology Data Services with an end to end perspective and to ensure delivery of Services• Performance management through network Performance analysis and recommendations, correlation fault/network issues with customer perceptions and solution proposition• Drive and follow up producing guideline along with technology teams to improve data service & maintain desired network KPIs/KQIs• QoS management of service in the networka. Identification of service degradation and recommendation in improvementsb. Improvements plan execution with relevant stakeholder in achieving yearly KPI targetsc. Network KPI & KQI update in quarterly & monthly interval• Service Performance analysisa. Performance alarm generation and resolution with stakeholdersb. Chronic cell performance management process enhancement• Network Impact Analysisa. Pre-post analysis in network feature evaluation in Radio, Core, Transmission, IN etc.b. Network planned work impact analysisc. New product network impact analysisi) Different network performance enhancement initiatives and driveii) Involvement with commercial team on customer experience assessment and enhancement initiatives• New technology /3G deployment KPI management & performance evaluation process generation and 3G project KPI performance acceptance• Follow-up with stakeholders and drive them for quicker resolution of problems/performance degradation and follow up till the issues are closed• Assist/implement project and activity assigned by departmental head and/or technology management কম দেখুন • Manage Technology Data Services with an end to end perspective and to ensure delivery of Services• Performance management through network Performance analysis and recommendations, correlation fault/network issues with customer perceptions and solution proposition• Drive and follow up producing guideline along with technology teams to improve data service & maintain desired network KPIs/KQIs• QoS management of service in the networka. Identification of service degradation and recommendation in improvementsb. Improvements plan execution with relevant stakeholder in achieving yearly KPI targetsc. Network KPI & KQI update in quarterly & monthly interval• Service Performance analysisa. Performance alarm generation and resolution with stakeholdersb. Chronic cell performance management process enhancement• Network Impact Analysisa. Pre-post analysis in network feature evaluation in Radio, Core, Transmission, IN etc.b. Network planned work impact analysisc. New product network impact analysisi) Different network performance enhancement initiatives and driveii) Involvement with commercial team on customer experience assessment and enhancement initiatives• New technology /3G deployment KPI management & performance evaluation process generation and 3G project KPI performance acceptance• Follow-up with stakeholders and drive them for quicker resolution of problems/performance degradation and follow up till the issues are closed• Assist/implement project and activity assigned by departmental head and/or technology management কম দেখুন • Manage Technology Services with an end to end perspective and to ensure delivery of Services• Performance management through network Performance analysis and recommendations, correlation fault/network issues with customer perceptions and solution proposition• Drive and follow up producing guideline along with technology teams to improve voice service & maintain desired network KPIs/KQIs• QoS management of service in the networka. Identification of service degradation and recommendation in improvementsb. Improvements plan execution with relevant stakeholder in achieving yearly KPI targetsc. Network KPI & KQI update in quarterly & monthly interval• Service Performance analysisa. Performance alarm generation and resolution with stakeholdersb. Chronic cell performance management process enhancement• Network Impact Analysisa. Pre-post analysis in network feature evaluation in Radio, Core, Transmission, IN etc.b. Network planned work impact analysisc. New product network impact analysisi) Different network performance enhancement initiatives and driveii) Involvement with commercial team on customer experience assessment and enhancement initiatives• New technology /3G deployment KPI management & performance evaluation process generation and 3G project KPI performance acceptance• Follow-up with stakeholders and drive them for quicker resolution of problems/performance degradation and follow up till the issues are closed• Assist/implement project and activity assigned by departmental head and/or technology management কম দেখুন • Monitoring, identifying and improving worst performing cells and it's corresponding cluster• Monitoring regularly the radio KPIs (MPD, EDGE Throughput, SDCCH & TCH Congestion, Drop, Quality etc.)• Ijtema-2013 event capacity and quality management• Lead EID Capacity Enhancement Project of whole BD -2011 & 2012• Lead Coverage Gap Enhancement Project of whole BD-2011• Conducted Training on "OSS Tools Training - Huawei" with RP planners• Providing Capacity/Quality enhancement by optimized solution through generating WR• Analyzing TEMS drive test log file and making recommendation to improve situation• Analyzing Customer Complain, providing recommendation/solution and follow up for both CS and PS• Providing Micro level analysis, tuning and optimization plan of worst performing cells both for CS & PS• Performing functionality tests during major network modification or feature trial• Analysis and audit of parameters & radio resources to improve speech & data service• Critical fault analysis and troubleshooting on radio network• Had worked with Huawei on parameter tuning & optimization during radio swap• Site survey and identifying location for new site• New site planning & dimensioning• Taking actions for various marketing or country events (EID, Fair etc)• Scrutinize the tools on random basis (PMT, PAT, RDT, etc In-house Developed Tools)• Member of Infrastructure sharing project from RP• RP regional team’s Data SPOC to contribute for improvement of GPRS/EGDE network• Having Experience both Ericsson and Huawei GSM/EDGE Network কম দেখুন • Monitoring, identifying and improving worst performing cells and it's corresponding cluster• Monitoring regularly the radio KPIs (MPD, EDGE Throughput, SDCCH & TCH Congestion, Drop, Quality etc.)• Ijtema-2013 event capacity and quality management• Lead EID Capacity Enhancement Project of whole BD -2011 & 2012• Lead Coverage Gap Enhancement Project of whole BD-2011• Conducted Training on "OSS Tools Training - Huawei" with RP planners• Providing Capacity/Quality enhancement by optimized solution through generating WR• Analyzing TEMS drive test log file and making recommendation to improve situation• Analyzing Customer Complain, providing recommendation/solution and follow up for both CS and PS• Providing Micro level analysis, tuning and optimization plan of worst performing cells both for CS & PS• Performing functionality tests during major network modification or feature trial• Analysis and audit of parameters & radio resources to improve speech & data service• Critical fault analysis and troubleshooting on radio network• Had worked with Huawei on parameter tuning & optimization during radio swap• Site survey and identifying location for new site• New site planning & dimensioning• Taking actions for various marketing or country events (EID, Fair etc)• Scrutinize the tools on random basis (PMT, PAT, RDT, etc In-house Developed Tools)• Member of Infrastructure sharing project from RP• RP regional team’s Data SPOC to contribute for improvement of GPRS/EGDE network• Having Experience both Ericsson and Huawei GSM/EDGE Network কম দেখুন • Monitoring, identifying and improving worst performing cells and it's corresponding cluster• Monitoring regularly the radio KPIs (MPD, EDGE Throughput, SDCCH & TCH Congestion, Drop, Quality etc.)• Providing Quality enhancement by optimized solution through generating WR• Analyzing TEMS drive test log file and making recommendation to improve situation• Analyzing Customer Complain, providing recommendation/solution and follow up for both CS and PS• Providing Micro level analysis, tuning and optimization plan of worst performing cells both for CS & PS• Performing functionality tests during major network modification or feature trial• Analysis and audit of parameters & radio resources to improve speech & data service• Critical fault analysis and troubleshooting on radio network• Had worked with Huawei on parameter tuning & optimization during radio swap• Scrutinize the tools on random basis (PMT, PAT, RDT, etc In-house Developed Tools)• Having Experience both Ericsson and Huawei GSM/EDGE Network কম দেখুন

  • Senior Lead Engineer, Data & Digital Service Assurance, Assurance

    Sept 2016 - Jul 2017

  • Senior Lead Engineer, Data & VAS Assurance, Assurance

    Dec 2014 - Aug 2016

  • Lead Engineer, Data & VAS Assurance, Assurance

    May 2014 - Nov 2014

  • Lead Engineer, E2E Service Management, Assurance

    Jul 2013 - Apr 2014

  • Senior System Engineer, Radio Planning & Optimization, Radio Planning

    May 2011 - Jun 2013

  • System Engineer, Radio Planning & Optimization, Radio Planning

    Feb 2010 - Apr 2011

  • System Engineer, Radio Network Optimization, Radio Planning

    Oct 2007 - Jan 2010
• 

  Banglalink

  Aug 2017 - Dec 2018

  • Monitor and analyze the wireless ecosystem development and timely propose the necessary requirements to meet the business needs and align across other teams within planning• Conduct verification of any new HW/SW feature implementation based on network requirement in order to improve CapEx/OpEx efficiency• Enhance quality of CS & PS services by analyzing and building optimization case studies for relevant parameters/KPIs and alignment with RAN and other relevant node of the network• Conduct network audit or health check with desired features availability to make sure the optimum gain from those features and parameters based on network requirement• Support high end troubleshooting in cross-function teams• Implement requisite troubleshooting procedures in cross-functional teams as per SLAs and as per respective vendors' technical troubleshooting (TT) agreement• Network wide implemented Green BTS solution feature "Dynamic Cell Shutdown" in GSM network• Network wide implemented capacity enhancement feature "SRB over HSDPA" along with major error rectification• Dual Carrier implementation project optimization and strategy lead for 18,000+ cells• 4G rollout optimization and strategy lead. Idle and active mode traffic steering, feature, CSFB, ANR optimization কম দেখুন • Monitor and analyze the wireless ecosystem development and timely propose the necessary requirements to meet the business needs and align across other teams within planning• Conduct verification of any new HW/SW feature implementation based on network requirement in order to improve CapEx/OpEx efficiency• Enhance quality of CS & PS services by analyzing and building optimization case studies for relevant parameters/KPIs and alignment with RAN and other relevant node of the network• Conduct network audit or health check with desired features availability to make sure the optimum gain from those features and parameters based on network requirement• Support high end troubleshooting in cross-function teams• Implement requisite troubleshooting procedures in cross-functional teams as per SLAs and as per respective vendors' technical troubleshooting (TT) agreement• Network wide implemented Green BTS solution feature "Dynamic Cell Shutdown" in GSM network• Network wide implemented capacity enhancement feature "SRB over HSDPA" along with major error rectification• Dual Carrier implementation project optimization and strategy lead for 18,000+ cells• 4G rollout optimization and strategy lead. Idle and active mode traffic steering, feature, CSFB, ANR optimization কম দেখুন

  • Chartered Engineer, Radio Service Management, Network Service Management

    Aug 2018 - Dec 2018

  • Chartered Engineer, Planning Strategy & Standardization, Network Planning

    Aug 2017 - Jul 2018
• 

  Robi Axiata PLC.

  Jan 2019 - now

  -Lead Mobile Networks CC (Chittagong & Comilla) team to ensure optimum network performance by proper design and optimization in line with business strategy.-Coordinate RF plan and dimension to ensure coverage and capacity in time in CC zone according to Commercial requirement.-Responsible for CC 2G/4G/5G Network roll out in coordination with Implementation.-Single Point of Contact for Rollout and Performance Benchmarking of Mobile Networks dept.-Capacity Planning for full Ericsson area-Convert Marketing and Sales projected business growth to Network expansion, devise business plan.-Collaborate to devise mid/long term strategy and architecture for radio network.-Responsible to address black spot in accordance with findings from field test and benchmarking.-Analyze radio network demand forecast, develop model for Traffic profiling and impact analysis.-Responsible for radio network optimization to ensure efficient resource utilization and optimum quality of services, coordinate micro level performance management in coordination with concern team.-Effectively participate in Regulatory study group, or others third parties initiated e.g. Ministry etc. on issues related to network. Support Regulatory Affair Department on requirement from BTRC and to provide response/feedback as per requirement.-Responsible for Radio network related complaint handling in CC zone.-Continuously drive Spectrum, Power and Transport efficiency to reduce cost/bit.-Monitor performance & utilization reports on granular level on regular basis and make necessary changes to ensure - systems deployed are delivering designed experience consistently across network.-Coordinate to evaluate new site solution, topology and feature in Access network in coordination with concern team.-Supervise, motivate and provide sufficient coaching to subordinates to keep high level of competency especially on technical and technological aspects. কম দেখুন -Lead Service Management CC (Chittagong & Comilla) team to ensure optimum network performance by proper design and optimization in line with business strategy.-Coordinate RF plan and dimension to ensure coverage and capacity in time in CC zone according to Commercial requirement.-Responsible for CC 2G/3G/4G/5G Network roll out in coordination with Implementation.-Single Point of Contact for Rollout and Performance Benchmarking of Service Management dept.-Convert Marketing and Sales projected business growth to Network expansion, devise business plan.-Collaborate to devise mid/long term strategy and architecture for radio network. Develop guideline for standard radio parameter and feature in coordination with concern team.-Responsible to address black spot in accordance with findings from field test and benchmarking.-Analyze radio network demand forecast, develop model for Traffic profiling and impact analysis.-Responsible for radio network optimization to ensure efficient resource utilization and optimum quality of services, coordinate micro level performance management in coordination with concern team.-Effectively participate in Regulatory study group, or others third parties initiated e.g. Ministry etc. on issues related to network. Support Regulatory Affair Department on requirement from BTRC and to provide response/feedback as per requirement.-Responsible for Radio network related complaint handling in CC zone.-Continuously drive Spectrum, Power and Transport efficiency to reduce cost/bit.-Monitor performance & utilization reports on granular level on regular basis and make necessary changes to ensure - systems deployed are delivering designed experience consistently across network.-Coordinate to evaluate new site solution, topology and feature in Access network in coordination with concern team.-Supervise, motivate and provide sufficient coaching to subordinates to keep high level of competency especially on technical and technological aspects. কম দেখুন •Lead Radio Network Planning CC (Chittagong & Comilla) team to ensure optimum network design and optimization in line with business strategy and coordinate RF plan and dimension to ensure coverage and capacity in time in CC (Chittagong & Comilla) zone according to Commercial requirement•Convert Marketing and Sales projected business growth to Network expansion, devise business plan including CAPEX/OPEX plan, responsible for equipment ordering and inventory management•Responsible for 2G/3G/4G Network roll out in coordination with Implementation•Collaborate to devise mid/long term strategy and architecture for radio network. Develop guideline for standard radio parameter and feature in coordination with strategy team•Responsible to address black spot in accordance with findings from field test and benchmarking•Analyse radio network demand forecast, develop model for Traffic profiling and impact analysis•Responsible for radio network optimization to ensure efficient resource utilization and optimum quality of services, coordinate micro level performance management•Effectively participate in Regulatory study group, or others third parties initiated e.g. Ministry etc, on issues related to network. Support Regulatory Affair Department on requirement from BTRC and to provide response/feedback as per requirement•Responsible for Radio network related complaint handling in CC (Chittagong & Comilla) zone•Continuously drive Spectrum, Power and Transport efficiency to reduce cost/bit•Monitor performance & utilization reports on granular level on regular basis and make necessary changes to ensure - systems deployed are delivering designed experience consistently across network•Coordinate to evaluate new site solution, topology and feature in Access network in coordination with strategy team•Supervise, motivate and provide sufficient coaching to subordinates to keep high level of competency especially on technical and technological aspects কম দেখুন

  • Senior General Manager, Mobile Networks CC, Mobile Networks, Technology

    Oct 2024 - now

  • General Manager, Service Management CC, Service Management, Technology

    Apr 2022 - Sept 2024

  • General Manager, Design and Optimization Lead (CCD), Radio Network Planning, Technology

    Jan 2019 - Mar 2022
• 

  Axiata

  Oct 2020 - now

  Expert, RAN (Collective Brain RAN Robi PoC)

  Member of the Axiata Collective Brain RAN Strategy (CB RAN) for Robi Axiata OpCo