Maurizio Defazio

Experience

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  Logos Viaggi

  Sept 2007 - Oct 2008

  Sales and Marketing Manager

  Sales and Marketing Director in a retail travel agency/ tour operator in Trani (Bari) Italy. Choosing distribution strategies, visit the company in order to extend clients portfolio, travel arrangement for public institution especially schools and institute, taking care of business travel, group travels management, travel agency webpage.

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  Hotel Barcelo Valencia

  Jan 2010 - May 2010

  Commercial and events department

  Quotation rooms and meetings rooms for companies, events agencies and private meeting, daily hotel forecast keeping analising cost and profit of each productive unit, acompany clients in the hotel's visits to show meetings rooms.

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  NH Hoteles

  Jun 2011 - May 2014

  Revenue manager for several hotels of the chain located in the north area of Spain and Canary Island. Demand analysis, General market analysis, competence analysis, strategic prices decisions, forecasting and budgeting datas decisions, uploading of extranets and channel manager.EZRMS, Rate Tiger, OTA's Extranets, segment analysis. Quote and offer meeting rooms prices for companies and events organizers, telephone contact for proximity commercial actions, arranging visit in order to introduce the hotel spaces to the clients.

  • Cluster Revenue Manager

    Jan 2012 - May 2014

  • Booking Agent

    Jun 2010 - Dec 2011

  • commercial & events department Nh Parque Avenidas

    Jun 2011 - Sept 2011
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  Xotels

  May 2014 - Dec 2015

  Senior Revenue Manager

  Revenue Management and Sales strategies consultant for luxury independent hotels (Hotel de Londres y de Inglaterra ****sup - San Sebastian, Hotel Ribera de Triana Sevilla ****sup). Implementing sales and revenue procedures of the hotels, business intelligence support for GM, sales and segments analysis, forecasting, budgeting

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  The Streets Apartments

  Jan 2016 - Mar 2017

  Sales and Revenue Director

  Revenue Management and Business Development for apartments chain with properties in Barcelona. Implementing and building revenue and Sales departments, commercial procedures, business intelligence support to the CEO of the chain, forecasting budgeting.

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  HiGuests

  Apr 2017 - May 2018

  Head Manager

  - Managing and Execute the commercial plan of the company- Dealing with contractors and Suppliers- Managing Budgets, Financial Plans, Statistical and Financial Records- Organise methodologies and departments procedures- Dealing with Customer complaints and comments for better online reputation- Recruiting, training and Monitoring Staff

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  Accor

  Jun 2018 - Sept 2019

  Senior Multi Hotel Revenue Manager

  -Support the hotel Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods – the initial annual forecast-Analyze the hotel(s) results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration...), pricing and availability as a basis for future tactical decisions with the Hotel(s) GMs.-Ensure an accurate and dynamic forecast for the future dates (by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up, events, calendar events).-Ensure that a “RM culture” is spread in the hotel, through the animation of weekly revenue meetings (gathering the GM and the key hotel managers) and regular coaching and training sessions for the hotel teams Show less

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  Hilton

  Sept 2019 - now

  Supporting New Hilton Hotels ramping-up their performance

  • Senior Manager Brand Performance Support EMEA

    Mar 2023 - now

  • Cluster Revenue Manager

    Sept 2019 - Mar 2023