Deep Enrich
Kaitlin Clark
Discover Financial Services
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About me
Principal Creative Agency Partnerships & Operations at Discover Financial Services
Education
Dixie State University
2012 - 2013Technical Theatre/Theatre Design and Technology
Salt Lake Community College
2018 - 2020Marketing/Marketing Management, General
Wilmington University
2019 -Business Administration and Management, General
Experience
Discover Financial Services
Sept 2014 - nowAssisted in creation of customer experience strategy used enterprise wide. Managed multiple projects with focus on internal and external customers. Subject matter expert on all aspects of card and bank operations. People leadership and management
Principal Creative Agency Partnerships & Operations
Jul 2024 - nowPrincipal Portfolio Retention Marketing Manager
Aug 2022 - Jul 2024Agency Account Manager Team Lead
Jan 2022 - Aug 2022Senior Agency Creative Account Executive / Project Manager
Apr 2020 - Jan 2022Creative Agency Account Executive / Project Manager
Feb 2019 - Apr 2020Customer Experience Strategist - Project management
Jun 2018 - Jan 2019Team Coach/ Acting Team Lead
Sept 2014 - Jul 2018
Broadway Media
Oct 2015 - Feb 2019Promotions SpecialistResponsible for creation of on air advertising content. Ensured consistent branding across enterprise. Facilitated direct customer interactions.
Licenses & Certifications
Digital Marketing
Cornell UniversityNov 2022Project Management Professional (PMP)
Cornell UniversityJun 2023
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