Kaitlin Clark

Kaitlin Clark

location of Kaitlin ClarkDiscover Financial Services

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  • Timeline

  • About me

    Principal Creative Agency Partnerships & Operations at Discover Financial Services

  • Education

    • Dixie State University

      2012 - 2013
      Technical Theatre/Theatre Design and Technology
    • Salt Lake Community College

      2018 - 2020
      Marketing/Marketing Management, General
    • Wilmington University

      2019 -
      Business Administration and Management, General
  • Experience

    • Discover Financial Services

      Sept 2014 - now

      Assisted in creation of customer experience strategy used enterprise wide. Managed multiple projects with focus on internal and external customers. Subject matter expert on all aspects of card and bank operations. People leadership and management

      • Principal Creative Agency Partnerships & Operations

        Jul 2024 - now
      • Principal Portfolio Retention Marketing Manager

        Aug 2022 - Jul 2024
      • Agency Account Manager Team Lead

        Jan 2022 - Aug 2022
      • Senior Agency Creative Account Executive / Project Manager

        Apr 2020 - Jan 2022
      • Creative Agency Account Executive / Project Manager

        Feb 2019 - Apr 2020
      • Customer Experience Strategist - Project management

        Jun 2018 - Jan 2019
      • Team Coach/ Acting Team Lead

        Sept 2014 - Jul 2018
    • Broadway Media

      Oct 2015 - Feb 2019
      Promotions Specialist

      Responsible for creation of on air advertising content. Ensured consistent branding across enterprise. Facilitated direct customer interactions.

  • Licenses & Certifications

    • Digital Marketing

      Cornell University
      Nov 2022
    • Project Management Professional (PMP)

      Cornell University
      Jun 2023