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Liudmila Nikitenko

Liudmila Nikitenko

Продавец-консультант

Followers of Liudmila Nikitenko64 followers
location of Liudmila NikitenkoBelarus

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  • Timeline

  • About me

    Manager – Clumus.com

  • Education

    • European Humanities University

      2012 - 2016
      Bachelor's degree Cultural heritage and tourism 9 of 10

      Activities and Societies: Senate (year 2014), students' grants commission (year 2014) Languages learned:- English (C1)- French (A2-B1)- Lithuanian (A2).Term paper: "Current status and perspectives of accessible tourism development in Lithuania (Vilnius)" (in English).Study abroad period: 2014-2015, University of Aveiro, Portugal. Intensive courses of Portuguese language.

    • Universidade de Aveiro

      2014 - 2015
      Bachelor's degree (Erasmus) Tourism 13 of 20

      - English (C2)

  • Experience

    • Книжная выставка "Мир книг" (ул. Я. Купалы, 27)

      Jun 2012 - Aug 2012
      Продавец-консультант

    • Med Travel Belarus

      Aug 2015 - Sept 2015
      Intern

      - reply to clients' requests- proofreading- writing articles for the website- translations- rewriting

    • Renaissance Minsk Hotel

      Apr 2016 - now
      Front office trainee

      - Opera PMS- Vision (for hotel key cards)- enrollment at KGB database- responding to incoming calls (internal & external)- dealing with F&B, engineering, security, housekeeping, room service departments (as well as a concierge, bellmen, HR department)- assistance to hotel guests with current issues- performing concierge's tasks (welcome postcards, transfer, taxi, etc.)

  • Licenses & Certifications

    • Certificate of Participation (II International Student Summer School "Management and Marketing in Tourism")

      Baltic International Academy
      Jul 2015
      View certificate certificate

    • Diploma (II International Student Summer School "Management and Marketing in Tourism")

      Baltic International Academy
      Jul 2015
      View certificate certificate

    • Diploma (II International Student Summer School "Management and Marketing in Tourism")

      Baltic International Academy
      Jul 2015
      View certificate certificate

    • Certificado (Curso Intensivo de Verão de Português Língua Estrangeira)

      Universidade de Aveiro
      Sept 2014
      View certificate certificate

  • Volunteer Experience

    • Volunteer

      Issued by Ecological association "Green Network" / Товарищество "Зелёная сеть" / Таварыства "Зялёная сетка" on Nov 2015
      Ecological association "Green Network" / Товарищество "Зелёная сеть" / Таварыства "Зялёная сетка"Associated with Liudmila Nikitenko