
Jenisha Sharma
Program Officer - NSV/QA

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Skills
Public healthResearchCapacity buildingResult oriented program implementationStrategic partnershipsQuality assuranceAbout me
Manager - Healthcare Purchasing at Max Bupa at Aditya Birla Health Insurance
Education

Indian Institue of Health Management and Research,Jaipur
2009 - 2011Post Graduate Diploma in Health and Hospital Management
Maharani Gayatri Devi Girls' School
1993 - 2005HSc & SSc
University of Rajasthan
2006 - 2009Bachelor of Science Microbiology, General
Experience

EngenderHealth
Dec 2010 - Nov 2012Program Officer - NSV/QATechnical assistance to the government (NRHM) to increase awareness, access and acceptance of No Scalpel Vasectomy services in Kanpur Urban district. Kanpur Urban became the top ranking district in UP in terms of NSV acceptance in 2012 with over 100% increase in one year. Also honoured with a certificate of appreciation by the Divisional Commissioner and District Magistrate, Kanpur, on the occasion of Red Cross Day 2012. Liaised with district health officials, private doctors and other strategic partners, to create enabling environment for the project; assessed and prepared health facilities for quality NSV services; identified NSV trainers, NSV providers and medical officers who are interested in and are suitable for getting trained as NSV providers. Facilitated NSV training workshops, follow ups and backstopping of trained doctors; attended NSV camps and identify best practices; determined how the quality and utilization of NSV services can be improved; conducted quality assurance trainings and conducted advocacy with stakeholders for promoting NSV services. Designed and developed training material and conduct trainings of paramedical/support staff on counselling skills, screening of clients and follow-up; and outreach workers on demand generation and Behavioural Change Communication. Supported other IEC/BCC and mass media activities in the district. Show less

Niva Bupa Health Insurance
Nov 2012 - Nov 2015Assistant Manager in Healthcare Purchasing Department
Manager - Healthcare Purchasing
Oct 2014 - Nov 2015Assistant Manager - Provider Relations and Health Care Purchasing
Nov 2012 - Sept 2014

Aditya Birla Health Insurance Company Limited
Nov 2015 - Jun 2021Joined as one of the founding members of Aditya Birla Capital Health Insurance in provider management team. Played a key role in setting up the provider management strategy, processes, systems etc. Currently I lead the partner management function and digital initiatives. Have lead various cross functional projects to set up an end to end digital and automated cashless ecosystem for OPD, IPD and chronic care benefits of the product, as well as other projects for digitization of internal processes. Setting up this ecosystem included developing customer journeys, ensuring readiness of internal systems, developing rule engines, partner integrations, managing adoption etc. I also manage onboarding and performance management of various partners like technology partners, aggregators, TPAs etc. Currently I am also leading the Health Risk Management pojects under provider network strategy, which includes various initiatives for providing better quality of healthcare to customers and cost control. Show less
Deputy Chief Manager
Jun 2019 - Jun 2021Senior Manager - Provider and Partner Network
Nov 2015 - May 2019

ManipalCigna Health Insurance Company Ltd.
Jun 2021 - nowHead - Provider NetworkHeading the Provider Network and Healthcare Purchasing Function, which involves creating a strategic ecosystem of healthcare providers and partners like hospitals, doctors, pharmacies, aggregators, health tech companies and other healthcare institutions like NHA etc., for delivery of wholistic, integrated, and affordable care to the consumers. Also onboarding and managing relationships as well as SLAs with other startegic partners like TPAs, global service delivery companies, risk management organization's etc. Show less
Licenses & Certifications
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Health Economics and Policy
The London School of Economics and Political Science (LSE)Aug 2022
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