Helen Hanson

Experience

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  Consultant Technologies

  Dec 1991 - Nov 1992

  Operations Systems Consultant

  • Worked with clients on ERP system selection and implementation.• Wrote specifications and documentation for user training. • Provided system capacity, procurement, and materials planning configurations.

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  Namco-America Inc

  Nov 1992 - May 1997

  Operations Director

  Coin-operated video game manufacturer for the arcade market. • Managed new product development, launching dozens of complex ride-on video games.• Directed engineering, manufacturing, quality, customer service, planning, and supply chain. • Initiated and led Sage ERP system implementation in operations to improve business processes and better manage resources.• Redesigned Japanese prototypes with locally-sourced materials, custom artwork, U.S. branding, and to comply with local safety regulations. Show less

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  Freelance

  May 1997 - Mar 2001

  Stay-at-Home Parent
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  SBI Inc.

  Mar 2001 - Feb 2018

  Owner, Principal

  Custom code, CRM SaaS, IaaS for web applications.• Partnered with clients and delivery teams to create software apps that met business needs. • Led project teams using waterfall and agile methods for product development.• Analyzed processes and existing installations. Documented SOW details: scope, solution architecture, SLAs, data cleansing, migration, conversion requirements, commitment dates for interim milestones, training schedules, and ancillary support for implementations.• Developed project plans and budgets in response to RFQs, presented plans to clients for approval, developed contracts, and directed all project implementation phases.• Worked with teams to design test plans and test cases for quality assurance.• Assembled and managed teams. Reported on project progress and variances, took action to maintain project baselines and manage risk, and gained client buy-off for deliverables.• Developed chatbot for Facebook advertisingWeb applications, ecommerce, design, hosting and IT integration services.• Managed client projects to create fully integrated websites with database support, including searchable inventories, EDI, shopping carts, and help desks.• Defined scope, budgets, deliverables, and schedules. Emphasis on positive UI and UX for clients.• Developed SEO centric content, A/B testing, market segmentation. • Produced eight-month CRM project and plans for cloud service, delivering finished systems on time and within budget. Show less

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  Quisitive

  Feb 2018 - now

  Solution Director - Program Motions

  Client focused, driving results in revenue attainment, solution development, and customer delight. High-impact performer directing teams to assess client technology requirements and envision project-based solutions to further business goals. Areas include: AI, Data, Security, Applications, Modern Work, and Infrastructure.Directed hundreds of projects for clients to develop cloud solutions meeting needs in applications, infrastructure, productivity, data, security, and compliance. Recognized leader, developing processes and programs to meet changing demands of business objectives, technology, and client requirements.Develop teams to provide consistently excellent experiences for clients in support of presales initiatives, driving to contracts. Skilled in negotiation, resource management, financial analysis, manufacturing, and procurement. Fanatical follow-through, disciplined and highly-organized professional, who thrives in fluid environments.Cloud Solutions Revenue Impact Award winner 2022 Show less