Leticia Crouse

Experience

• 

  City Hall of Paranaguá

  Oct 2013 - Aug 2016

  Administrative Intern

  • Tracked and managed the supply department's budget, ensuring that all purchases were made within the allocated budget.• Managed the process of receiving deliveries and distributing supplies to the appropriate departments, ensuring that all supplies and equipment met relevant safety standards and regulations.• Maintained accurate and organized records of all supply transactions, including invoices, purchase orders, and delivery receipts.

• 

  Metronorte Concessionária de Veículos

  Jan 2017 - Sept 2018

  Front Desk Receptionist

  • Answered and directed incoming phone calls, took messages, and provided information to customers while resolving any issues that may arise.• Recorded customer information and maintained up-to-date records while assisting sales staff with customer inquiries, test drives, and completing paperwork.• Managed the front desk area, ensuring a professional and welcoming atmosphere for customers while scheduling appointments for customers, including service appointments and test drives.

• 

  AuPairCare Live-In Childcare

  Oct 2018 - Mar 2020

  Au Pair

  • Improved English fluency and cross-cultural communication skills while working with children in a different country and culture.• Demonstrated excellent organizational, time management, and teamwork skills by managing the children’s daily and weekly schedules and maintaining open communication with the parents.

• 

  Self-employed

  May 2020 - now

  Nanny/ Personal assistant

  • Plan and participate in fun and educational activities with 4 children, maintaining a clean and organized living environment while performing duties such as cleaning, laundry, and meal preparation.