Jarrod M. Friloux

Experience

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  Louisiana Natural Resources Conservation Service

  Jun 1995 - Aug 1996

  Natural Resources Conservation Technician

  Worked as a seasonal technician in the Agricultural Conservation Easement Program to protect highly vulnerable Louisiana marshlands from natural and anthropogenic erosion. Assisted in the preparation and execution of projects to acquire, transport and plant hatchery raised marsh grass along eroded areas of coastal marshland; assembled and erected barriers to protect the newly planted vegetation from invasive species.

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  US Army

  Jul 1995 - Aug 1999

  Operated strategic and tactical communications equipment to intercept, identify, record, translate and report enemy voice transmissions to support mission reporting requirements; performed direction finding and electronic attack in support of Electronic Warfare operations; translated written target language material; provided translation assistance to analysts; provided written records, hand-copied or gisted, of foreign intercepted communications; performed primary maintenance on team vehicles and communications equipmentAdditional duties: Platoon Security Manager; Company Mail Supervisor Show less

  • Signals Intelligence Voice Intercept Specialist

    Mar 1997 - Aug 1999

  • Signals Intelligence Voice Intercept Trainee

    Jul 1995 - Mar 1997
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  Winn-Dixie

  Aug 1999 - Jan 2001

  Assistant Produce Manager

  Assisted in the supervision of ten produce associates; assisted in the training and development of new team members; assisted in scheduling department labor; offered exceptional customer service; ordered and monitored inventory to effectively reduce shrinkage and waste; developed innovative merchandising to display high interest items for maximum customer exposure; performed primary maintenance of equipment and facilities; earned four customer service awards

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  Rouses Supermarkets

  Jan 2001 - Nov 2001

  Produce Manager

  Supervised a staff of eight produce associates; trained and developed new employees; scheduled labor to provide consistent customer service while maintaining an acceptable cost to profit ratio; managed ordering and monitored inventory to effectively reduce shrinkage; developed innovative merchandising to display high interest items for maximum customer exposure; performed and supervised primary maintenance of equipment and facilities

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  US Army

  Sept 2001 - Jul 2017

  Detachment Sergeant, 415th Military Intelligence Battalion, Headquarters DetachmentLeadership: Supervised forty enlisted Soldiers; maintained unit discipline and morale while fostering a cohesive team-building environment to ensure a high level of productivity; developed a unit mentoring program for the professional development of junior leaders; developed and implemented a comprehensive unit retention program to maintain over a 90% unit retention rate; collaborated with the commander to administer awards and disciplinary actions; ensured strict compliance with Department of Defense regulation, U.S. Army Code of Conduct, U.S. Army Regulations and Training Doctrine; supervised all logistics and maintenance operationsTraining: Identified unit and individual training needs of fifty personnel; developed, planned, and supervised unit training events; scheduled personnel for occupational and leadership schools; monitored and reported monthly and quarterly training data to higher headquarters; managed official travel program and budgetPersonnel: Processed payroll; maintained budgets; maintained personnel, medical and training records; advised Soldiers regarding benefits and processed benefits elections; managed unit security clearance program; managed enlisted performance reviews and evaluations program; assisted the commander in managing officer evaluation program; managed all promotions, disciplinary actions, awards, transfers and retirements; selected for additional duty as a Casualty Assistance Officer Show less Subject matter expert of military retirements; advised retiring Soldiers through a two year transition process; coordinated appointments for Veterans Administration medical evaluations; processed terminal leave, retirement awards and coordinated out-processing through Army Transition Centers; managed official travel budget; managed a million dollar operating budget for hiring contingency personnel; assigned additional duty as a Liaison Officer to St. John the Baptist Parish Emergency Operations Center during hurricanes and other state-wide emergencies; selected as the primary trainer for over 80 initial entry Soldiers Show less Supervised ten interrogators and four intelligence analysts; monitored over 800 interrogations, resulting in the submission of over 450 confirmed Intelligence Information Reports; quality control of team interrogation planning and intelligence reports; planned and conducted interrogations of enemy detainees; interviewed friendly force agents with reportable intelligence information; continuously monitored the health and morale of team members; mentored and counseled subordinates as needed; recommended awards and disciplinary actions; identified team training needs and led training events; ensured strict compliance with the Army Code of Conduct, Army and Department of Defense regulations and policies and the Geneva Convention; acted as Non-Commissioned Officer in Charge of Interrogation Operations as needed; Established and organized a company training and administration office and trained a junior non-commissioned officer to manage it Show less Identified staff vacancies in accordance with military organizational structure documents, published online vacancy announcements; received and reviewed application packets for completeness and eligibility; provided oversight and guidance to hiring commanders regarding the selection process in accordance with U.S. Army regulations and federal employment laws, made recommendations to hiring boards based on eligibility, suitability and seniority; streamlined, conducted, and managed onboarding and orientation of new Soldiers; maintained employee personnel records in accordance with Army Regulations and Standard Operating Procedures; received and managed in-service transfer requests and promotion requests; enrolled new Soldiers in required training courses for their assigned duty positions; theorized and implemented a change in Standard Operating Procedure from collecting and maintaining hard-copy application packets to the submission of electronic applications; acted as Non-commissioned Officer in Charge as needed; assigned additional duty as a Liaison Officer to St. John the Baptist Parish Emergency Operations Center during hurricanes and other state-wide emergencies Show less Training: identified unit and individual training needs of thirty personnel; developed, planned, and supervised unit training events; scheduled personnel for occupational and leadership schools; monitored and reported training data, managed official travel program and budget, reported monthly and quarterly training data to the commanderHuman Resources: processed payroll; maintained budgets; maintained personnel, medical and training records; advised Soldiers regarding benefits and processed benefits elections; managed security clearance program; managed enlisted performance evaluation program; assisted the commander in managing officer evaluation program; managed all promotions, disciplinary actions, awards, transfers and retirements Show less Training: identified unit and individual training needs of thirty personnel; developed, planned, and supervised unit training events; scheduled personnel for occupational and leadership schools; monitored and reported training data, managed official travel program and budget, reported monthly and quarterly training data to the commanderPersonnel: processed payroll; maintained budgets; maintained personnel, medical and training records; advised Soldiers regarding benefits and processed benefit elections; managed security clearance program; managed enlisted performance evaluation program; assisted the commander in managing officer evaluation program; managed all promotions, disciplinary actions, awards, transfers and retirements Show less Supervised six Persian Farsi interpreter/translators; managed team work schedule; coached, mentored and counseled team members; performed interpreter duties; translated documents captured with enemy combatants from Farsi to English; quality control of team's reports and document exploitation efforts; monitored health, welfare and morale of team members; recommended awards and disciplinary actions; identified training needs and conducted training; ensured compliance with the Geneva Convention, Army Code of Conduct, Army regulations and policies; acted as unit communications lead and convoy operations supervisor Show less Provided operational and training support to a 400 Soldier Military Intelligence Battalion across three locations; managed coordination of Soldiers attending Army occupational, leadership, and language training schools; managed the Army Training Requirements and Resources System and the Automated Fund Control Order System; tracked and reported battalion operational expenditures; managed battalion level organizational, occupational, and language training programs; assigned as a team leader of a five man language support section Show less

  • Detachment Sergeant / Unit Supervisor

    Nov 2014 - Jul 2017

  • Retirement Manager

    Nov 2011 - Oct 2014

  • Interrogation Team Leader

    Nov 2010 - Nov 2011

  • Staffing Manager

    Mar 2009 - Oct 2010

  • Training Manager

    Mar 2008 - Feb 2009

  • Human Resources Manager

    Jan 2006 - Mar 2008

  • Training and Admin Manager

    Mar 2004 - Dec 2005

  • Team Leader

    Feb 2003 - Mar 2004

  • Assistant Operations Manager

    Sept 2001 - Feb 2003
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  University of Pennsylvania

  Nov 2017 - Feb 2025

  HCM Services Specialist

  Assisted in the implementation and ongoing operation of the Penn Employee Solution Center to support the University’s transition to Workday; Researches, investigates, and provides solutions for HR related inquires, including but not limited to: recruiting, onboarding, compensation, payroll, benefits, time entry, performance evaluations and policy; Provides courteous, professional and timely HR support to the entire Penn Community via phone and emails; Assists in developing the Solution Center knowledge base; Produces weekly reports through HR Service Delivery software to assist in the analysis of Solution Center trends; Works closely with management to identify and provide solutions to trending issues; Attends and actively participates in workshops, webinars, and meetings related to the University wide HCM and Workday Transformation Initiative; Trained in various HRIS and CRM systems such as Workday, HR Manager, People Admin, eTimesheets, PennWorks, FreshDesk, Dovetail, and CXone and provides assistance to business administrators and employees on the functionality of these programs; Assists the Penn Onboard Center validating I-9 documents as needed; Trains new team members as needed; Serves as a member of the Veteran’s Collaboration Group; Nominated for the University of Pennsylvania's 2019 Models of Excellence Award Show less

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  Lower Southampton Veteran's Advisory Council

  Jan 2024 - now

  Selected as the Vice Chair of the Lower Southampton Township Veteran's Advisory Council, a single-point information, outreach and advising resource for local Veterans, residents and municipal agencies. Attends all committee meetings and leads meetings as needed in the absence of the Chairperson; assists in planning and executing of all events and fundraising activities. Appointed as the Social Media Manager; created and administrates three social media accounts, including access, networking and content creation and public relations.Skills: Leadership, Management, Event Planning, Social Media Management · Content Development · Online Content Creation · Networking · Fundraising · Local Government · Event Planning · Local Marketing · Community Outreach · Veterans Benefits · Veterans Affairs · Working with Veterans · Veterans Law · Event Coordination · Team Coordination · Social Media Marketing · Social Media Advertising Show less

  • Vice Chair / Social Media Manager

    Jan 2025 - now

  • Social Media Manager

    Jan 2024 - Feb 2025