Liesbeth Steeg Van Der

Experience

• 

  MAT Transport

  Jan 1996 - Jan 2000

  Planing Import UK
• 

  Jan de Rijk Logistics

  Jul 2000 - now

  As of January 1st, 2025 I will be responsible for Strategic Account Management within Business Unit Transport, together with my team I will be playing a crucial role in managing high-value client relationships and driving business growth. Developing and executing tailored account strategies while building and nurturing strong relationships with our clients. Understanding and addressing customer needs is essential, as is identifying and capitalizing on growth opportunities. Seeking and ensuring integrated solutions. Overseeing a portfolio of key accounts, solve problems, and provide innovative solutions to complex issues. Monitoring account performance and reporting progress is vital, as is achieving strategic objectives and revenue targets. Weniger anzeigen Since November 2022 I am part of the MT team within JdR Benelux (Automotive/Retail + Benelux). Further professionalize the various customer service departments as well as seeking synergies between the departments.Optimizing and professionalize Accounts and focus on account management.- Managing 3 customer service departments within The Netherlands - Manage a team of 12 customer service employees - Manage Account Managers- Maintain contact with fixed group of customers within the Automotive/Retail and Benelux distribution- Monitor KPI's- Maintain SLA's + SOP's- Contact between operations and customers- Manage document and transport order flow- Full focus and implementation of digitalization options/ opportunities- Problem solver- Sr. Account manager of various accounts within the Automotive/Retail and Benelux distribution Weniger anzeigen

  • Strategic Account Manager

    Jan 2025 - now

  • Customer service / Account manager Benelux

    Nov 2022 - Jan 2025

  • Account Manager

    Jan 2014 - Nov 2022

  • Customer Service Manager

    Apr 2008 - Nov 2022

  • Supervisor UK planning

    Jul 2000 - Jan 2008