Taryn-Leigh Petersen

Experience

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  Spier

  Sept 2003 - Aug 2005

  Groups & Conventions Coordinator

  Overview:• Co-ordinated and implemented all group arrangements upon confirmation, ensuring all requirements are met and executed efficiently.• Supervised and managed all group operations and requests from client.• Communicated effectively all necessary changes to the relevant departments and Groups & Conventions manager.• Managed amenities for individual and Group VIP's special requests. (Roomdrops, special celebration, dinners, activities)• Assisted with hotel front office duties and tasks as required and fulfilling other responsibilities as assigned..• Assisted the Food & Beverage department with group and in-house events.• Host site inspections for future clients of conference or leisure groups. Show less

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  Jenman African Safaris

  Sept 2005 - Jul 2006

  Travel Consultant

  Overview:• Established the clients’ specifications and requirements and suggested suitable travel packages or services that best suite client needs and budget.• Responded to enquiries, prepared quotes and itineraries. Arranged and booked all travel services upon client confirmation.• Provided excellent customer service, dealt with complaints and problems in a professional manner.• Kept product and brand knowledge up to date whilst having in-depth knowledge of the company's destinations. Show less

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  Impact Incentives & Events

  Aug 2006 - Dec 2014

  Key Achievements: • Through continuous hard work and dedication, I was promoted from Operations Co-Ordinator to Senior Project Manager in 2010. Overview:• Co-ordinated and managed project operational tasks to ensure project delivery within allotted budget and timelines. • Developed concepts, incentive logos and themes to be used on website, travel documentation, marketing campaigns and layout of products.• Prepared drafts of concepts and examples of products (menus, gifting notes) to present to Project Manager and client.

  • Senior Project Manager

    Feb 2010 - Dec 2014

  • Operations Coordinator

    Aug 2006 - Jan 2010
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  SA Rugby Travel

  May 2015 - Dec 2015

  Travel Co-Ordinator

  Key Achievements: • Selected as part of the team to travel to the UK to prepare for the start of the World Cup event. My responsibilities included: welcoming clients, assisting with all on ground logistics and operations for the duration of the event.

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  Abercrombie & Kent

  Feb 2016 - Mar 2017

  Groups & MICE Senior Project Manager

  Key Achievements: • Proactively focused on process improvement initiatives as well as evaluating internal procedures and worked with management to streamline processes and implement new systems. • Negotiated and managed contracts with providers, as required, to enable cost-effective services.

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  Private Safaris DMC

  Mar 2017 - Mar 2018

  Groups and MICE Senior Project Manager

  Key Achievements: • Managed and adhered to client’s requirements, conducting needs analysis and costing, co-ordinating cost control while meeting client service level commitments.• Demonstrated professional management and strong interpersonal skills in all customer / service providers and staff interactions; streamlined all project expectations. • Increased company global competitiveness utilising strategic competitive sales strategies by selling and upselling destinations to drive revenue enhancement and client retention. Show less

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  Rewards Incentive & Conference Management (PTY Ltd

  Apr 2018 - Oct 2021

  Senior Project Manager

  Key Achievements: • Manage project facilitation and support, large scale implementation, process optimisation, change management to improve business processes and facilitate solution definitions according to project scope.• Work with management team to develop strategies to advance company goals and streamline business practices.• Understand and present the appropriate metrics and data through performing thorough research, analysing data and reporting.• Establish and maintain solid business relationships with key stakeholders. Show less

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  Ninety One

  Nov 2021 - now

  SAUT Team Assistant

  Key Achievements: • Manage project facilitation and support, large scale implementation, process optimisation, change management to improve business processes and facilitate solution definitions according to project scope.• Work with management team to develop strategies to advance company goals and streamline business practices.• Understand and present the appropriate metrics and data through performing thorough research, analysing data and reporting.• Establish and maintain solid business relationships with key stakeholders. Show less