Sarah Collins

Experience

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  Esteem Jewellery

  Nov 2000 - Sept 2001

  National Customer Services Manager

  • Reporting• Complaint and dispute resolution• Training of staff and representatives• Accounts including debt collection• Training and support for computer applications• Creation and implementation of systems

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  Medland Mitropoulos Consulting Engineers

  Sept 2001 - Aug 2004

  Office Administration Manager, Project Secretary

  Office Administration Manager• Delegation of work between administration staff• Staff training• Office maintenance coordination• Procedure establishment and maintenance• Involvement with staff induction training• Professional marketing presentations• Computer and system maintenance Project Secretary• Fee proposals and presentations• Accounts including invoicing, debt collection and financial reporting• Fee related filing• Tracking of proposals• Expressions of Interest• Contracts• Booking of travel arrangements• Reports• Project establishment• Project scheduling (using MS Project)• Creation and maintenance of marketing database Show less

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  Yeronga Institute of Tafe

  Sept 2004 - Feb 2006

  Instructional Designer, Teacher, Tutor

  September 2005 - February 2006 Instructional DesignerI provided instructional design on the following projects:• Diploma of Engineering (Construction Hydraulics)• Certificate IV Waste Water ManagementJanuary 2005 - December 2005 Teacher, Plumbing Team• Teaching in the Diploma of Engineering (Construction Hydraulic), online.• Writing of online lessons and online instructional demonstrations.• Teaching of DWM006 Practice Sustainable Domestic Wastewater Management, online.• Manage student home pages within online courses.• Assist with the course coordination of the Diploma of Engineering (Construction Hydraulic), online.September 2004 - December 2005 Tutor, Plumbing Team• Tutoring in Diploma of Engineering (Construction Hydraulic), online.• Conduct face-to-face tutorials.• Train teachers in the use of the Learning Management System (LMS).• Research and develop on-line resources.• Manage online content filing systems.• Manage online content for quality and consistency.• Manage and implement audit requirements for AVETMISS and document control.• Receive and process student inquiries.• Write student inductions.• Liaise with industry associations including the AHSCA and the Wastewater Practitioners Association.• Prepare and review instructional plans to meet the changing needs of clients.• Work with Course Development Advisory Committee (CDAC) to rewrite the Diploma of Engineering (Construction Hydraulics) and write syllabus documents for accreditation. Show less

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  Brisbane North Institute of Tafe

  Feb 2006 - Nov 2006

  Senior Instructional Designer

  Project manage and provide instructional design on the following projects:• Certificate III in Asset Maintenance (Pest Management)• Diploma of Engineering• Diploma of Business (International Articulation)• Vocational Diploma in Strategic Business• Marketing CD• Diploma in Workplace Assessment and Training (Assessment)

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  Gold Coast Institute of Tafe

  Nov 2006 - Apr 2007

  Educational Designer

  Staff Professional Development:• Course Genie training sessions• Macromedia Breeze sessions• Learning support sessions• Innovation Teaching Showcases• Development of a resource CD• Facilitation of Educational Resource Evaluation for Contribution To (learning content management) Systems (ERECTS) programDevelopment of resources• Instructional videos for Beauty Therapy students

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  TAFE Queensland

  Feb 2007 - Apr 2008

  Project Contractor

  February 2007 – April 2008Gold Coast and Brisbane North Institutes of TAFEDecember 2007 to April 2008 – Multimedia Designer, Diploma of Business• Disaggregating a toolbox and developing additional written course materials into a web-appropriate format.• Upload materials onto the Gold Coast Institute of TAFE Digital Object Repository. • Develop course framework in the Moodle Learning Management System, linking the course content, assessment items and creating the assessment items drop boxes and communication tools. October 2007 to December 2007 – Instructional Designer, Children’s Services (CHCORG3B)• Check and ready course materials written in Microsoft Word for multimedia development• Mapping between content and the training package• Evaluate material complied against the TAFE Learning Resource Design Principles• Evaluate assessment against AQTF requirements• Preparing content into small but meaningful chunks for suitable for online delivery• Creating diagrams to illustrate processes• Creating Flash presentationsMay 2007 to June 2007 – Instructional Designer, Department of Communities (CHCCS402A)This project required me to check and ready course materials written in MS Word for multimedia development. This included:• check and ready course materials written in Microsoft Word for multimedia development• mapping between content and the training package• evaluate material complied against the TAFE Learning Resource Design Principles• evaluate assessment against AQTF requirements• preparing content into small but meaningful chunks for suitable for online delivery• creating diagrams to illustrate processes• creating Flash presentations Show less

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  Gold Coast Institute of Tafe

  Feb 2008 - Feb 2011

  Instructional Designer

  Provide Instructional Design for the following projects:• Certificate IV in Property Services (Operations)• Tourism, Hospitality and Events Sustainability Units• Learning to Learn Short Course• Food Safety• Certificate IV Massage• Language, Literacy and Numeracy on my.TAFE• Student Homepage on my.TAFE• Staff Training Hub on my.TAFE• Diploma of Nursing on my.TAFE• Certificate IV in TESOL on Moodle• Sales & Property Management on Moodle• Certificate IV Real Estate on Moodle• Residential Letting Agents License on Moodle• Follow Health, Safety & Security Procedures on Moodle• Promote Products And Services To Customers on Moodle• Applied Electricity on Moodle• Diploma of Project Management on Moodle Show less

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  The Training Room

  Apr 2011 - Dec 2011

  Contract Content Writer and Instructional Designer

  • Research and write content for PUAFIR301B Undertake Community Activities and BS503A Marketing Principles• Activity suggestions for Building Services Authority Participants Manual• Create learning activities for print-based learning manuals• Format MS Word learning manuals

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  Contract Trainer for FSG Australia

  Feb 2013 - Jun 2018

  Autism Consultant

  • Develop and deliver generalized training on Autism Spectrum Disorders to FSG Australia’s carers.• Develop and deliver client-specific workshops (and liaise with health professionals and therapists where required) to assist carers better understand their client with an Autism Spectrum Disorder and specific techniques to manage and circumvent particular difficult reactions and behaviours.• Develop client-specific manuals to accompany client-specific training.

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  Autism CAER

  Nov 2015 - May 2019

  Autism Consultant and Owner

  Autism CAER (Community Awareness, Education, Resources)We believe that with education and support, a community approach to autism inclusion is possible. We work with families and individuals to understand needs and support requirements, and provide (or source) autism awareness and diversity training, resources and tools to businesses, organisations, community groups, etc. to ensure inclusion.- Autism training- diversity training- sensory tools- resources - public speaking Show less

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  Newlife Uniting Church

  Jan 2018 - May 2021

  Administrative Officer
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  Emmanuel College - Gold Coast

  May 2021 - Apr 2023

  Acting Director of Studies, Operations

  • Director of Operations

    Feb 2023 - Apr 2023

  • Senior School Operations Assistant

    Jul 2022 - Apr 2023

  • Student Services Officer

    May 2021 - Jun 2022
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  TAFE Queensland

  May 2023 - Oct 2023

  Instructional Designer
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  Emmanuel College - Gold Coast

  Oct 2023 - now

  • Senior School Operations Manager

    Dec 2023 - now

  • Senior School Operations Assistant

    Oct 2023 - Dec 2023