Uma McMurray

Experience

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  The Kitchen

  May 2019 - Sept 2020

  Food and Beverage Prep, Cashier Customer Service

  • Fast paced customer service and counter food sales. • BOH beverage making, moderate daily food and dessert prep and baking. Dishwashing, general kitchen maintenance, general closing duties. • Light catering food prep and serving experience.

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  Sea View Theatre

  Sept 2019 - Mar 2020

  Food Counter Worker

  • Customer service and movie theater concession food sales. General food retail cleanliness and closing duties.

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  Voyager Sandwiches & Seafood

  Mar 2021 - Sept 2021

  Cashier Customer Service, Food Sales

  • Friendly, fast paced customer service and food sales of a counter service establishment. Handling money and transactions, opening and closing tills, wrapping sandwiches and bagging orders. • General shop maintenance, cleanliness, dishwashing, and closing duties.

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  Island Life Outfitters

  Oct 2021 - Apr 2022

  Social Media Specialist

  • Outsourced, freelance social media promotion and marketing for Island Life Outfitters and additional private clients. • Product photography, coordination of Instagram and Facebook content, prioritizing business growth and outreach, monitoring engagement and analytics.

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  The Madrona Bar & Grill

  Mar 2022 - Aug 2022

  Hostess, Busser

  • Greeting and seating guests throughout an 80-top indoor/outdoor dining room and bar, with personable, hospitable, and sustained customer interactions, while managing and scheduling reservations on paper. Often as the only host on duty.• General, fast paced restaurant floor work with inviting and accommodating customer service; combined bussing and hosting duties, pre-bussing, closing duties and side-work.• Facilitating the flow of communication between customers, kitchen staff, serving staff, and management. Reducing potential conflicts, and improving and ensuring positive dining experiences. Show less

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  Rosario Resort & Spa

  Dec 2022 - Jan 2023

  Dining Room Busser

  • Seasonal holiday position bussing, pre-bussing and resetting tables. • General, fast paced restaurant floor work of a historical, upscale resort's on-site restaurant, including during holidays, holiday buffets, and special menus.• Providing flexible and diverse FOH support, facilitating the flow of communication between customers and serving and bar staff, and ensuring warm, positive, and festive holiday dining experiences.

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  Amorino

  Mar 2023 - May 2023

  Gelato Artisan

  • Fast paced gelato serving in Times Square; engaging in high volume customer service interaction for frequent and sustained 2-3 hour rushes.• Scooping and crafting gelato flowers, serving and preparing desserts, making and serving espresso drinks, switching and maintaining gelato inventory, general closing tasks, general cleaning and shop maintenance.• Critical and adaptive teamwork and problem solving in crowded situations in a central location of global tourism; ensuring positive, colorful, and joyful customer experiences. Show less

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  Hogstone's Wood Oven

  Jun 2023 - Aug 2023

  Prep Cook, Food Runner, Dishwasher

  • A family-owned, James Beard nominated establishment, and recipient of the Best New Chef Award 2017; equipped with an intimate 30 top dinning room and larger outdoor yard.• Prepping, portioning and rolling pizza dough. General food prep, dishwashing shifts, operating a commercial dough maker, maintaining kitchen cleanliness. • FOH Food running, general bussing duties, facilitating the flow of communication between customers, kitchen staff, and serving staff, improving and ensuring a personable, local, and artisan dining experience. Show less

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  Buck Bay Shellfish Farm

  Jun 2023 - Aug 2024

  Line Cook

  • A high volume counter service bistro averaging $18,000 in sales per day, and averaging efficient 12 minute ticket times.• Rotating line cook positions of fryer, sauté, and pantry, with daily prep before service. Fast-paced, quality execution on the line.• Demonstrating consistent and reliable skills in key kitchen positions, leading smooth service and instigating crucial teamwork with coworkers. Maintaining a positive working environment. General kitchen prep, cleanliness, and closing duties. Show less

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  The City College of New York

  Jan 2025 - now

  CA at The Office of The Registrar