Samarth Gupta

Experience

• 

  Bharat Heavy Electricals Limited

  Sept 2019 - Oct 2019

  Intern
• 

  Delhivery

  Jul 2021 - Oct 2022

  • Increased bag reusability factor by 30% & reduced bag seal wastage by 18% resulting in operational cost reduction of ~1.54 Cr/month (June vs January Numbers)• Implemented usage of small bags where shipment count was below 5 saving ~27 Lac/month• Halted label printing for bag seals & reducing the seal size which reduced the cost of seal by 35%• Increased shipment per bag from 19.2 to 21.1 having cost impact of ~1.1 Cr per month• Setup 7 AIR Hubs in 7 Metro/Teir-1 cities and shifted from multi touchpoint model to single touch point model for newly launched AIR B2B thereby increasing SLs from 72% (W1) to 94% (W5)• Created and ensured adherence of various SOPs across 133 FM and MM centers Show less • Reduced the PDD breaches from 5000 to <500 on IPDD by making operational & Network Changes• Reduced damage rates with 0 POD damages and 0 doc lost cases for 2 months at Pune• Reduced greater than 48hrs ageing to 0 thereby increasing Hub SL to 99%• Got the Team Captain award for Leadership skills and productivity enhancement initiatives• Maximized the volume trip utilization>95% to attain maximum revenue with a minimum cost• Deputed to Gurgaon, Bhiwandi, Ahmedabad and Goa as a crisis management team to streamline the operations during the peak season and for facility shifting and layout planning in AMD Show less

  • Process Engineering Manager

    Mar 2022 - Oct 2022

  • Logistics Manager

    Jul 2021 - Mar 2022
• 

  Apollo 24|7

  Oct 2022 - Jun 2023

  Assistant Manager - Central Operations

  • Defined ticket resolution SOPs which reduced the FRT by 80% & Reduced tickets per order by 2%• Proposed dynamic roster which increased the order per phlebo by 25% and reduce no-slots by 40%• Removed fake users which increased slot availability by 40% in NCR and increased fulfilment by ~1.5%• Optimized the logistic cut-offs of FEs there by increasing afternoon orders by 5%• Worked with product team and optimized the app resulting in 1.2% reduced edit order cancellation• Spearheaded Ops for NCR along with Central operations responsibilities for 3 months Show less