Kushal Mishra

Experience

• 

  Wipro

  Sept 2014 - May 2018

  Cisco Tidal enterprise scheduler admin L2

  ◦ Overseeing administration of Cisco Tidal workload automation tool ◦ Orchestrating installation, implementation, support, and troubleshooting of servers.◦ Analyzing root causes of job failures, refining scripts to enhance reliability.Tools - BMC Remedy, SNOW, Cisco Tidal workload automation

• 

  Kalpataru Limited

  Apr 2019 - May 2019

  Sales And Marketing Intern

  ◦ End-to-End deal closures for luxury apartment sales ◦ Competitor analysis on key market competitors, informing strategic decisions for an upcoming project.◦ Onboarding new channel partners to increase customer reach ◦ Orchestrated client acquisition through Below-the-line (BTL) event

• 

  Capgemini

  Aug 2020 - Mar 2024

  Post-Sales ◦ Define and implement transition plans, including risk assessments and mitigation strategies.◦ Coordinate with various teams to ensure smooth service transitions, including development, testing, and operations.◦ Collaborate with stakeholders to communicate the status of service transitions and address concerns.◦ Evaluate and optimize transition processes to improve efficiency and effectiveness while adapting to client requirements.Pre-Sales◦ Design and develop transition solutions that align with client needs and project goals◦ Identify and assess risks associated with transition solutions and develop mitigation strategies◦ Work closely with cross-functional teams to ensure seamless implementation of transition solutions. Show less

  • Transition Manager

    Apr 2023 - Mar 2024

  • Senior Consultant

    Aug 2020 - Mar 2023
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  Johnson Controls

  Mar 2024 - now

  IT Project Manager

  1. Setting up a new transition framework for the organization and training the teams from differet areas about the new methodology2. Creating a 'New demand intake' process and onboarding strategic vendors and internal team on the process3. Managing 'Application enhancement' process and improving it by adding automation in overall process4. Evaluating and optimizing all the different processes to improve efficiency and effectiveness.