Kudzai Zifudzi

Experience

• 

  Solution Centre Zimbabwe

  Feb 2018 - Nov 2021

  Apple Certified Technician

  This involved Apple hardware repairs, diagnosis, fitment & replacement of parts for Apple products certified for repairs. Also included running deep dive diagnoses of software-related issues relating to iOS, iPadOS & macOS platforms.Finding solutions to common problems associated with 3rd party applications running on the respective iOS, iPadOS & macOS platforms.

• 

  MPedigree

  Jan 2022 - now

  Technical Sales Representative

  i) Establishing the technical needs of our customers and suggesting appropriate products & services based on our offering.ii) Conveying complex technical information & concepts to customers in a way that is easily understandable.iii) Following up with customers and resolving any issues that may arise with regard to our products & services.iv) Compiling proposals and reports related to our technical products & services.