Bronwyn Kingston

Experience

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  Ethui Health & Beauty Hydro

  Jan 2003 - Jan 2005

  Senior Beauty Therapist

  In November 2003 I was employed by Ethui Health & Beauty Hydro as a senior beauty therapist responsible for product sales, beauty therapy and the training of all beauty therapists on both products and treatments. The following lists some of my key performance areas:o Promotion of Etui Health & Beauty Hydro brand o Trained new beauty therapists on Giunot and Academy products, treatments and basic selling techniqueso Reflexology, Massage, Manicures, Pedicures, Specialised facials, Body wraps and Waxingo In store product sales consultant o Client face mappingo Management of client appointmentso Attendance of product workshops Weniger anzeigen

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  Therabeautic

  Jan 2005 - Jan 2012

  2010-PRESENT ASSISTANT SALON MANAGER In March 2010, I was promoted to assistant salon manager with the responsibility of mentoring staff, ensuring company sales and marketing strategies are executed and the overall supervision of the day to ay activities of the salon are fulfilled. The following lists some of my key performance areas: Operational:o Planning and executing sales strategies o Mentoring staff on sales techniques and front desk etiquetteo Beauty therapy, product sales and monthly sales reporting o Customer serviceFinancial:o Manage and reconcile salon petty cashAdministration:o Stock controlo Procurement of salon productso Diary managementMarketingo Events co-ordination and executiono Compile monthly magazine inserts Weniger anzeigen 2005-2010 SENIOR BEAUTY THERAPISTJoined Therabeautic in 2005 as a senior beauty therapist responsible for product sales, beauty therapy and the training of all beauty therapists on both products and treatments.The following lists some of my key performance areas:o In store product sales consultant o Training all beauty therapists on Dermalogica and Environ skin care ranges and basic selling techniqueso Provide mentorship to junior staff on how to become a professional beauty therapisto Promote Therabeautic brand o Client face mappingo Advising clients on suitable productso Reflexology, Massage, Manicures, Pedicures, Specialised facials and Waxingo Procurement of productso Management of client appointmentso Attendance of product workshops Weniger anzeigen

  • Assistant Salon Manager

    Jan 2010 - Jan 2012

  • Senior Beauty Therapist

    Jan 2005 - Jan 2010
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  Dermalogica

  Apr 2013 - Jan 2014

  Business Consultant

  Having reached the top of my profession I felt the need to develop a new set of skills outside the salon environment. My extensive sales and beauty experience saw me appointed by one of South Africa’s leading cosmetic houses as a business consultant focusing on target driven selling, marketing and relationship building. The following lists some of my key performance areas: o To increase distribution in existing business by providing excellent service and support to allocated portfolioo To qualify and open quality new accounts and ensure minimum growth as per set targetso To ensure all admin related tasks and internal/external communication is carried out proficiently, professionally and accuratelyo To maintain a comprehensive knowledge of competitor universe and leverage this to ensure Dermalogica leadership position and strategic edge and encourage Dermalogica exclusively to new doorso To ensure active involvement in the planning, management and execution of all client’s events and promotions and to report on results in monthly KIR meetingo Ensure overheads are kept within company budgets o To assist clients with front-line image maintenance Weniger anzeigen

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  Genop Healthcare

  Feb 2014 - now

  2019 & 2020 I achieved a personal milestone when I was awarded Sales Rep of the Year for 2 years running. I believe it is through this dedication, passion and experience that I was offered the position as Key Accounts Manager During this time, I’ve developed a deep understanding of the processes and procedures and developed critical relationships with key Sorbet and Skin Renewal stakeholders.o Develop trust relationships with a portfolio of major clients to ensure they do not turn to competitiono Analyse competitor strategies and tactics and stay abreast of latest developments in the market and analyse market trends through personal contact with customers o Tracking monthly sales and reportingo Setting up and arranging key account experience days o Communicating and liaising with Sorbet head office o Responsible for meeting budget targets for key account customers o Setting up and co-ordinating Skin Renewal and Sorbet training o Identify customer requirements to ensure customer satisfaction through good service levelso Compiling Sorbet treatment costings o On boarding new Sorbet Exuviance stockists o Merchandising new Sorbet Exuviance stockists o Implement marketing tools for Sorbet promotions o Attend aesthetic management meetingso Help develop initiatives to increase customer satisfaction and retentiono Serve as the link of communication between key customers and internal teamso Resolve any issues and problems faced by customers and deal with complaints to maintain trust Weniger anzeigen 2014 I was presented with a golden opportunity to advance into the medical field and develop my skill set further. I am responsible for implementing the Aesthetic and Dermatology division sales strategy and for building relationships with Aesthetic Physicians, Aesthetic Clinics, Salons, Dermatologists and Plastic Surgeons.The following lists some of my key performance areas:o Analyse competitor strategies and tactics and stay abreast of the latest developments in the marketo Acquire and maintain specific knowledge on all areas related to the success of the product portfolioo Present and implement strategyo Manage a sizeable basket of skincare, dermatology and medical equipmento Maintain an in-depth understanding of products and how each product is best usedo Maintain an in-depth understanding of competitors and their product ranges and analyse market trends through personal contact with customerso Responsible for delivery of skincare, dermatology and equipment sales targetso Responsible for and report on all equipment incidents and serviceso Ensure healthy relationship with current and potential customerso Gather customer requirements to ensure customer satisfactiono Generate orders from customerso Arrange and present equipment demo when required on behalf of customerso Build new customer portfolio and lead generationo Arrange handover of devices on deliver to ensure correct implementationo Maintain good relations and communication with internal customerso Organise and execute product and equipment workshops Weniger anzeigen

  • Key Account Manager

    Jan 2021 - now

  • Territory Manager

    Feb 2014 - now