Karen White

Experience

• 

  Brann Richmond

  Jan 1999 - Jan 2001

  Production Manager

  Ensured all quality control processes were followed in order to accurately produce approximately 150 scheduled ad campaigns annualy. Reviewed, negotiated and approved pricing for projects before awarding them to best suited vendors.

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  Capital One

  Jan 1999 - Jan 2005

  Operations Manager

  Provided end-to-end management of project workflow to deliver multiple mail campaigns on schedule through 36 vendors while constantly improving processes. As team lead, provided oversight and direction to a team of 6 people. Supervised a print budget and approved invoices of up to $25 million quarterly.

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  Jackrabbit Online Class Management Software

  Oct 2012 - Jan 2022

  •Owned and rolled out Product’s first ever Next Generation UX/UI project.•Lead a Process Task Force that identified and evaluated process gaps, and implemented change.•Created and implemented an enhancement process for internal stakeholders to communicate needed enhancements.•Owned specific features in the product backlog and drove them from inception to delivery: vetted, prioritized, groomed, and documented the vision. Wrote user stories and acceptance criteria while collaborating with the scrum team in preparation for development.•Facilitated user acceptance and beta testing by leveraging data to identify the right clients to use new features. Gathered and prioritized user feedback to incorporate into future sprints.•Collaborated with engineers, quality analysts and designers to ideate, develop, and deploy innovative and high-value product solutions for clients with an emphasis on throughput, usability, quality, and predictability. Show less

  • Product Manager

    Apr 2018 - Jan 2022

  • QA Analyst

    Jun 2014 - Apr 2018

  • Senior Software Applications Specialist

    Oct 2012 - Jun 2014
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  Revuud

  Jan 2022 - now

  Sr. Product Manager

  • Project manager for an AI-powered talent and job matching module using a vector database, leveraging large language models (LLMs) and ChatGPT to enhance matching accuracy and efficiency. • Conducted comprehensive market analysis and competitive research to identify trends and customer needs for product enhancements.• Advised senior leadership on product development, initiatives, and long-term goals for complex business and technical needs.• Managed large-scale initiatives and collaborated with stakeholders to drive projects forward, ensuring alignment with strategic business goals. Show less