Roel Kort

Experience

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  Veenman kantoormachines bv

  Dec 1989 - Sept 1993

  Account Manager

  Direct sales of laser printers to small & medium businesses

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  CBA/Systems

  Sept 1993 - Dec 1995

  Business Unit Manager

  P&L responsibility for a small unit with 3 direct reports. Import of network and printer connectivity products. Developed a strong dealer channel and received the i-data international "distributor of the year" award in 1994.

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  Simac

  Jan 1996 - Feb 1998

  Product Marketing Manager

  CBA/Systems was sold to Simac. I continued my activities and acquired the Lexmark printers distribution for Simac.

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  Océ Nederland

  Mar 1998 - Nov 1999

  Account Manager

  Digital production and Database Publishing in the graphics industry. Sales and consulting for the Siemens 1000ppm printers with finishing equipment

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  Baan-Invensys-SSA-Infor

  Jan 1999 - Jan 2003

  Pre-Sales Consultant CRM

  Pre-Sales Consultant for Baan CRM (former Aurum), Product Configurator (former Beologic) and CRM-ERP integration (BaanOpenWorld).

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  Manta Consultancy

  Feb 2003 - May 2004

  Owner

  - CRM training for KPN Telecom - Database Publishing of BtL marketing collateral. Project via IMMEDIATE Solutions for Hewlett Packard EMEA

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  Ordina Business & Enterprise Solutions

  Jun 2004 - Dec 2006

  Business Consultant

  Microsoft Dynamics CRM Implementation, Change Management, Project Management (Prince 2)- Project manager complaint management @ Postbank/ING- CRM implementation blueprint for European CRM project at Smurfit Kappa- CRM Business blueprint for Intervet International- Hands-on consultant in at least 13 Microsoft CRM implementation projects

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  Cmotions Solutions BV

  Jan 2007 - Jun 2010

  Lead consultant Dynamics CRM

  Microsoft Dynamics CRM Implementation, Change Management, Project Management (Prince2) - Lead consultant & Solution architect @ Ziggo: implement CRM 4 with Kenan FX from Comverse - Lead consultant & Project manager @ Schouten Zekerheid: CRM 4 with interface to CCS Level 7 - Project manager @ Onderlinge Levensverzekeringen: implement CRM 4 - Consultant @ Von Essen Bank (Germany): implement CRM 4 - Project manager & business analyst complaint management @ Postbank/ING

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  Atos Origin

  Jun 2010 - Feb 2011

  Senior CRM Consultant & Project manager

  Microsoft Dynamics CRM, Project management (SureStep, PRINCE2), Pre-sales - Consultant & Project manager @ KNMP - Consultant @ VvAA

• 

  Cayentis BV

  Feb 2011 - Apr 2011

  Senior Dynamics CRM Consultant & Project Manager

  Microsoft Dynamics CRM, Project management (SureStep, PRINCE2), Pre-sales

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  De Arbodienst

  Apr 2011 - Jun 2020

  Dynamics CRM / 365 consultant

  - Decommission CRM after the company merged- Upgrade Dynamics CRM 2011 to Dynamics 365 Online- Data Migration with Scribe Online- Ongoing support on CRM since 2011

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  CRMBusiness

  May 2011 - now

  Retired Owner

  Retired from workVolunteering for Voedselbank Amersfoort as Power Platform consultant and IT Systems manager

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  Avanade

  Nov 2011 - Feb 2012

  Manager CRM

  CRM 2011 Infrastructure management at ING Retail. CRM multi server Installation, Kerberos setup, performance optimization and load balancing with F5

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  BinckBank

  Mar 2012 - Jun 2012

  Dynamics CRM 2011 consultant

  Implement a new instance of Dynamics CRM 2011.- Functional design and CRM customization- Design and build CRM workflows- Knowledge transfer

• 

  Rotterdam School of Management

  Jun 2012 - Aug 2012

  Dynamics CRM consultant

  Hired by WinVision for the project at RSM to extend the functionality of Dynamics CRM 2011 for multiple business units. Designed and built a new authorization model, new data model and many workflows and templates to support the users.

• 

  DAF Trucks NV

  Sept 2012 - Jun 2013

  Dynamics CRM configurator

  - Configure Dynamics CRM 2011 and build workflows for contract management- Support developers, designers and business users with expert knowledge- Improve stability of CRM installation and reconfigure Kerberos authentication

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  Amsterdam Trade Bank

  Dec 2012 - Jul 2013

  Dynamics CRM Consultant

  - Extending a CRM 2011 implementation with workflows and improve installation and usability- Feasability study and business analysis to replace a homegrown CRM system

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  Albron

  Sept 2013 - Oct 2014

  Microsoft Dynamics CRM consultant

  - Extend CRM 2011 implementation with Sales & Marketing functionality- Run workshops with key users to discover requirements- Improve stability of implementation and prepare for hand over to application management- Migrate CRM servers from hosting provider to internal infrastructure- Clean up and prepare for CRM 2013 upgrade- Training of internal application manager

• 

  Tresoar

  Aug 2014 - Aug 2015

  Microsoft Dynamics CRM consultant

  - Pre-Sales and requirements analysis in cooperation with Brunel- Implementation of Microsoft Dynamics CRM 2013 for Tresoar and Keunstwurk- Data migration of multiple legacy sources to Dynamics CRM- Integrating Maisflexis with Dynamics CRM using Scribe Insight

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  Stichting Bedrijfsfonds Apotheken

  Aug 2015 - Dec 2016

  Microsoft Dynamics CRM consultant

  - Upgrade Dynamics CRM 4.0 to CRM2011- Convert all JavaScript to the new CRM2011 syntax- Gather requirements and Improve usability- Migrate to CRM2016 Online using Scribe Online

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  Rotterdam School of Management, Erasmus University

  Mar 2016 - Aug 2018

  Microsoft Dynamics CRM consultant

  - Implement XperiDo document generation- Migrate CRM2015 On-Premise to Dynamics 365 Online- Migrate ClickDimensions subscription from US to EU datacenter- Customizing CRM2015, ODATA scripting and expert advice- Implement Hours Registration using AbleBridge Project Management Add-on for CRM- Integration of CRM2015 with EMBARK using Scribe Online- ADFS 2.0 to ADFS 3.0 support

• 

  Capgemini

  Jan 2017 - Aug 2017

  Lead Consultant Dynamics CRM at DVOM Utrecht

  - Working as freelance-consultant for Cap Gemini ( to clear the confusion, a lot of people seem to think I gave up freelancing )- Xrm project with Dynamics CRM2015, SharePoint and MSCRM-addons DocumentsCorePack- Creating a deployment scenario for a very large installation subject to high security requirements

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  Flamco

  Dec 2017 - Aug 2019

  CRM-consultant

  - Implementation support- Design & build new processes in Dynamics 365 CRM- International rollout of Dynamics 365

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  Voedselbank Amersfoort

  Jun 2018 - now

  Systeembeheerder en Microsoft Power Platform consultant (vrijwilligerswerk)

  Ik werk enkele ochtenden per week als vrijwilliger/systeembeheerder voor de Voedselbank. Ik heb voor de Voedselbank ook een Fondsaanvraagsysteem gebouwd met behulp van het Microsoft PowerPlatfom. Met deze nieuwe PowerApp werd een legacy applicatie vervangen en veel kosten bespaard. Via dit systeem worden aanvragen gedaan voor onze klanten, bij diverse fondsen die financiële ondersteuning bieden voor bijvoorbeeld de aanschaf van een schoolfiets of voetbalschoenen voor een kind.

• 

  Simon-Kucher & Partners

  Oct 2018 - Jun 2024

  Dynamics 365 CE consultant

  - Building a dedicated pricing/quotation tool with approval cycle in Dynamics 365 CE & PowerAutomate- Heading the CRM Team together with an internal CRM manager, supporting HR with the recruitment process and conducting technical job interviews. - Re-design CRM processes with end users- International rollout of Dynamics 365 CE Online + ClickDimensions- Migrating data and building an interface with ON24 webinar platform using TIBCO Scribe Online

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  Artsenfederatie KNMG

  Oct 2020 - Mar 2021

  CRM Expert

  Quality Assurance for a Dynamics CRM SaaS to MS Cloud migration project. My role is to support the product owner with expert knowledge during the entire duration of the project.

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  KPMG Crimsonwing

  Mar 2021 - Jul 2021

  Dynamics 365 CE Consultant

  Working as a contractor for KPMG clients

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  Plan International Nederland

  Jul 2021 - Dec 2021

  Dynamics 365 CE consultant

  Ondersteuning van de technisch- en functioneel applicatiebeheerders- Corrigeren van Dynamics 365 CE Solution layering- Implementeren van DKIM/DMARC voor ClickDimensions e-mail marketing- Dynamics 365 CE en ClickDimensions best practices overdragen

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  Vattenfall

  Feb 2022 - Sept 2023

  Dynamics 365 CE & Power Platform consultant

  Supporting two divisions in Sweden with the implementation of Dynamics 365 CE and Power Platform capabilities. Working with a team of multiple Dynamics 365 CE specialists.

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  Jan de Wit en Zonen B.V.

  Nov 2023 - Jun 2024

  Microsoft Power Platform consultant

  Hulp bij de migratie van Dynamics CRM naar Microsoft Dynamics 365 CE in de cloud.