Ahmad Hamdy

Experience

• 

  Starnet ISP

  Oct 1998 - Jul 2002

  System Administrator

  Part time Unix system administrator

• 

  Raya Telecom

  Jul 2002 - Feb 2005

  Data center engineer
• 

  Africa Online

  Feb 2005 - Mar 2006

  Technical Manager

  Technical Manager, Africa Online, Ivory Coast branch.

• 

  Orange Business Services

  Mar 2006 - Sept 2011

  • Senior security solutions engineer - Bluecoat engineering

    Sept 2008 - Sept 2011

  • Senior Information Security Solutions Engineer - L2 SOC

    Mar 2006 - Sept 2008
• 

  Orange Business

  Sept 2011 - now

  Building and leading the expert developers' team within ESC Egypt, overseeing multiple projects involving cross functional experts, coordinating with different SCRUM masters, ensuring value delivery to our customers, leveraging Agile methodologies and continuous delivery through DevOps. Coaching, motivating the team and talent acquisition and retention is at the heart of what we value. Leading the Microsoft UC engineering team, Skype, Exchange, SharePoint, …etc., oversee team activity for Service Creation, pre-sales, problem and release management activities. Manage vendor relationship and ensuring SLA and OLA are met for incident and problem management.

  • Head of digital & AI skill center Egypt (DAS EGYPT)

    Apr 2024 - now

  • Head of ESC software development expertise center

    Feb 2019 - Apr 2024

  • Head of Egypt Messaging and Collaboration Engineering

    Sept 2011 - Jun 2021